Medical Receptionist Part Time

Carbon Health; New Jersey; On-site; USD 20,664 - 27,552; Part time

Job summary

Carbon Health Green Brook, New Jersey, is seeking a Medical Receptionist for a part-time, fixed-term role. The receptionist will be the first point of contact for patients, managing calls, scheduling appointments, and handling billing and documentation with discretion.

Ideal candidates have 1–2 years of front-desk experience in a clinical setting, proficiency with Google Sheets, Excel, and Word, and excellent English communication.

Qualifications

• 1–2 years in receptionist/front-desk role; medical setting preferred.
• Proficiency with Google Sheets, Excel, and Word.
• Strong phone etiquette and professional communication.
• English proficiency (written and verbal).

Responsibilities

• Serve as the first point of contact for patients, visitors, and callers.
• Manage a high volume of calls and route messages.
• Schedule, confirm, and adjust patient appointments.
• Greet and check in patients; verify IDs and insurance.
• Maintain patient records using Sheets, Excel, and Word with accuracy.
• Coordinate patient flow in a busy clinic and minimize wait times.
• Process payments and co-pays per clinic procedures.
• Handle sensitive patient information with confidentiality.
• Perform general administrative tasks to support clinic operations.
• Prioritize and multitask in a fast-paced environment.
• Assist with correspondence (emails, faxes, mail).
• Support other reception and admin duties during fixed term.

Skills

Phone etiquette

Customer service

Multitasking

English proficiency

Data entry

Tools

Google Sheets

Excel

Word

Job description

Medical Receptionist Part Time

Carbon Health Green Brook, New Jersey, United States

About this position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we've created lies in Carbon Health's custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That's why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

What You'll Do

• Serve as the first point of contact for patients, visitors, and callers, providing courteous and professional assistance at all times
• Manage a high volume of incoming phone calls, using excellent phone etiquette to route calls, take messages, and answer general inquiries
• Schedule, confirm, and adjust patient appointments using practice management systems and office tools
• Greet and check in patients, verify identification and insurance information, and ensure all required forms are completed accurately
• Maintain and update patient records and logs using Google Sheets, Excel, and Word with a high level of accuracy and confidentiality
• Coordinate patient flow in a busy clinic, communicating effectively with clinical and support staff to minimize wait times
• Collect and process payments, co-pays, and billing information in accordance with clinic procedures
• Handle sensitive patient information in compliance with privacy and confidentiality standards
• Perform general administrative tasks such as scanning, filing, printing, and document preparation to support clinic operations
• Prioritize and multitask effectively in a fast-paced environment, managing competing demands while maintaining attention to detail
• Assist with incoming and outgoing correspondence, including emails, faxes, and mailed documents
• Support other reception and administrative duties as assigned to ensure the smooth running of the clinic during the fixed term

Qualifications

• Minimum of 1-2 years of experience in a receptionist, front-desk, or customer service role; experience in a medical or clinical setting is preferred
• Proficiency with Google Sheets, Excel, and Word for data entry, record-keeping, and basic reporting
• Strong phone etiquette and communication skills, with the ability to handle a high volume of calls professionally
• Demonstrated customer service skills with a patient, empathetic, and professional demeanor
• Proven ability to multitask, prioritize, and work efficiently in a fast-paced, busy clinic environment
• High level of accuracy and attention to detail in data entry, scheduling, and documentation
• Ability to maintain confidentiality and handle sensitive patient information appropriately
• Strong organizational skills and the ability to follow established processes and procedures
• Comfort working in a fixed term, full-time hourly position, with flexibility to adapt to changing clinic needs
• Proficiency in English, both written and verbal
• Able to work Monday and Wednesday from 8:45AM until 7:00PM.