Medical Front Desk Coordinator – Benefits & Growth

Unio Health Partners, LLP; Berkeley (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive Salary and Health Benefits

Generous time off

Paid Holidays

401(k)

Company Discounts

Collaborative work environment

Employee Recognition

Job summary

Unio Health Partners is seeking an Office Coordinator I to manage front-office operations for our physician practices. You will greet patients, verify demographics and insurance, and coordinate scheduling and communications across departments.

Your role supports patient accounts, records management, and coordination with back-office staff to ensure smooth daily operations. A positive customer-service mindset and basic medical knowledge are essential.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus.
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling appointments.
• Route all calls to appropriate departments and take accurate messages, forwarding them promptly.
• Conduct appointment reminder calls to patients.
• Notify the physician if schedule changes.
• Assist with prescription refills when needed.

Skills

Spanish bilingual

Medical terminology

Customer service

Education

High school diploma or equivalent

Job description

Unio Health Partners is seeking an Office Coordinator I to manage front-office operations for our physician practices. You will greet patients, verify demographics and insurance, and coordinate scheduling and communications across departments.

Your role supports patient accounts, records management, and coordination with back-office staff to ensure smooth daily operations. A positive customer-service mindset and basic medical knowledge are essential.