Medical Front Desk Coordinator | 4-Day Week Schedule

CoreLife Healthcare; Bowie (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision insurance

Paid time off

7 paid holidays

Retirement plan

3-day weekend schedule

Job summary

CoreLife is seeking a Front Desk Coordinator in Bowie, MD to deliver exceptional patient service in a medical office setting. The role focuses on patient check-in/check-out, insurance coordination, payment collection, and scheduling, with a 4-day workweek (Mon-Thu, 10-hour shifts) and a friendly, professional clinic environment.

The ideal candidate has medical front-office experience, knowledge of medical terminology, and strong communication skills.

Qualifications

• At least one year of medical front office experience.
• Knowledge of medical terminology.
• Familiarity with medical insurance, patient balances, and collections.
• Strong customer service and communication skills.
• Excellent interpersonal and problem-solving abilities.
• Previous medical assistant experience is a plus but not required.

Responsibilities

• Check-in and check-out patients with a friendly, professional approach.
• Assist patients with forms and required documentation.
• Verify insurance information and assist with patient balances.
• Collect payments and copays.
• Schedule follow-up appointments and coordinate care.
• Answer calls professionally and promptly.
• Serve as primary contact for prospective patients.
• Educate patients about CoreLife services and programs.
• Maintain tidy, organized clinic front office.
• Support clinic teammates and providers with daily admin tasks.

Skills

Medical front office

Customer service

Communication skills

Problem solving

Job description

CoreLife is seeking a Front Desk Coordinator in Bowie, MD to deliver exceptional patient service in a medical office setting. The role focuses on patient check-in/check-out, insurance coordination, payment collection, and scheduling, with a 4-day workweek (Mon-Thu, 10-hour shifts) and a friendly, professional clinic environment.

The ideal candidate has medical front-office experience, knowledge of medical terminology, and strong communication skills.