Patient Experience Lead — Medical Front Desk (4‑Day Week)

CoreLife; Pasadena (MD); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Competitive hourly rate $17–$19

Medical, dental, and vision insurance

Paid time off

7 paid holidays

Retirement plan

Job summary

CoreLife in Pasadena, MD is seeking a Medical Receptionist to deliver exceptional patient experiences at our clinic. The role involves check-in/check-out, insurance processing, appointment scheduling, and phone coverage, with a 4-day, 10-hour workweek on-site.

You will be the main contact for patients, support front-desk operations, and help educate patients about CoreLife services, contributing to a supportive, integrated care environment.

Qualifications

• 1 year of medical front office experience required.
• Knowledge of medical terminology and familiarity with medical insurance.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Manage check-in and check-out processes and assist with paperwork.
• Handle medical insurance, collect payments and balances.
• Schedule follow-up appointments.

Skills

Front desk experience

Medical terminology

Customer service

Communication

Interpersonal skills

Education

CPR license

Job description

CoreLife in Pasadena, MD is seeking a Medical Receptionist to deliver exceptional patient experiences at our clinic. The role involves check-in/check-out, insurance processing, appointment scheduling, and phone coverage, with a 4-day, 10-hour workweek on-site.

You will be the main contact for patients, support front-desk operations, and help educate patients about CoreLife services, contributing to a supportive, integrated care environment.