Front Desk Coordinator ? Medical Office | 4-Day Workweek | CoreLife| Bowie

CoreLife Healthcare; Bowie (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision insurance

Paid time off

7 paid holidays

Retirement plan

3-day weekend schedule

Job summary

CoreLife is seeking a Front Desk Coordinator in Bowie, MD to deliver exceptional patient service in a medical office setting. The role focuses on patient check-in/check-out, insurance coordination, payment collection, and scheduling, with a 4-day workweek (Mon-Thu, 10-hour shifts) and a friendly, professional clinic environment.

The ideal candidate has medical front-office experience, knowledge of medical terminology, and strong communication skills.

Qualifications

• At least one year of medical front office experience.
• Knowledge of medical terminology.
• Familiarity with medical insurance, patient balances, and collections.
• Strong customer service and communication skills.
• Excellent interpersonal and problem-solving abilities.
• Previous medical assistant experience is a plus but not required.

Responsibilities

• Check-in and check-out patients with a friendly, professional approach.
• Assist patients with forms and required documentation.
• Verify insurance information and assist with patient balances.
• Collect payments and copays.
• Schedule follow-up appointments and coordinate care.
• Answer calls professionally and promptly.
• Serve as primary contact for prospective patients.
• Educate patients about CoreLife services and programs.
• Maintain tidy, organized clinic front office.
• Support clinic teammates and providers with daily admin tasks.

Skills

Medical front office

Customer service

Communication skills

Problem solving

Job description

Front Desk Coordinator - Medical Office | 4-Day Workweek | CoreLife| Bowie

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Front Desk Coordinator - Medical Office / Patient Services

CoreLife - A Partner of MedStar Health

Are you passionate about delivering exceptional patient service and creating a welcoming healthcare experience? CoreLife is seeking a Front Desk Coordinator to join our Bowie, MD clinic. This is an excellent opportunity for someone with medical front-office experience, strong communication skills, and a desire to make a meaningful impact on patients' lives.

At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions. They are deeply connected to root causes and social determinants of health. Our integrated care model brings together medical care, nutrition, fitness, and behavioral health to help patients achieve sustainable, long-term health outcomes. In partnership with MedStar Health, CoreLife is not simply treating symptoms, we are combating obesity as the disease it is.

Schedule

This position offers a set 4-day workweek, working Monday through Thursday, 10-hour shifts, giving you a consistent schedule and a 3-day weekend.

Position Summary

The Front Desk Coordinator serves as the first point of contact for patients and plays a key role in providing a positive, professional, and efficient patient experience. This position supports daily clinic operations, including patient check-in and check-out, scheduling, insurance coordination, payment collection, and communication with prospective and current patients.

Key Responsibilities

As a Front Desk Coordinator, you will:

• Provide an exceptional patient experience during check-in and check-out
• Assist patients with forms, paperwork, and required documentation
• Verify medical insurance information and assist with patient balances
• Collect payments, copays, and outstanding balances
• Schedule follow-up appointments and support patient care coordination
• Answer incoming phone calls professionally and in a timely manner
• Serve as a primary point of contact for prospective patients
• Educate referred patients on CoreLife's services, programs, and integrated care model
• Maintain the appearance, cleanliness, and organization of the clinic front office
• Support clinic teammates and providers with daily administrative needs

Qualifications

The ideal candidate will have:

• At least one year of medical front office experience
• Knowledge of medical terminology
• Familiarity with medical insurance, patient balances, and payment collection
• Strong customer service and communication skills
• Excellent interpersonal and problem-solving abilities
• Strong critical thinking and decision-making skills
• A passion for helping patients improve their health and quality of life
• Previous medical assistant experience a plus, but not required

What CoreLife Offers

As a CoreLife teammate, you can expect:

• A values-based, patient-centered culture
• Competitive hourly pay: $17-$19 per hour
• Medical, dental, and vision insurance
• A wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan
• Consistent weekday schedule with a 3-day weekend

CoreLife is an Equal Opportunity Employer.

This position is currently accepting applications.