Medical Front Desk Coordinator

Jobot; Albuquerque (NM); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Nonprofit pay

Benefits package

Professional development opportunities

Job summary

Jobot is seeking a Medical Front Desk Coordinator for a nonprofit Albuquerque clinic. You will be the first contact for patients and visitors, greeting them warmly and supporting daily clinic operations in a fast-paced medical setting.

The ideal candidate has a high school diploma, strong communication skills, bilingual English/Spanish preferred, and experience with EMR systems. You will manage scheduling, insurance verification, and HIPAA-compliant administrative tasks.

Qualifications

• High school diploma or equivalent; some college preferred.
• Previous experience in a medical front desk, receptionist, or customer service role.
• Strong communication and interpersonal skills with patient focus.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
• Verify insurance information and assist patients with registration paperwork.
• Collect and process co-pays, donations, or sliding scale fees as applicable.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Coordinate with medical staff to ensure patient flow and timely care.
• Provide information about clinic services, programs, and community resources.
• Handle confidential patient information in compliance with HIPAA.

Skills

Bilingual (English/Spanish)

Front desk experience

Customer service

Strong communication

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Join a mission-driven team bringing compassionate healthcare to all.

Our client is a mission-driven nonprofit healthcare organization dedicated to providing accessible, high-quality services to underserved populations in Albuquerque. They believe every patient deserves compassionate, respectful care regardless of background or circumstance.

Our client is seeking a Medical Front Desk Coordinator to serve as the first point of contact for patients, visitors, and community members. This role ensures a welcoming environment while supporting the smooth operation of daily clinic activities. The ideal candidate will be patient-focused, detail-oriented, and thrive in a fast-paced medical setting.

Salary: $15 - $16 per hour

Why join us?

• Opportunity to contribute to a meaningful mission serving the Albuquerque community.
• Supportive and collaborative team environment.
• Competitive nonprofit pay and benefits package.
• Professional development and training opportunities.

Key Responsibilities:

• Greet patients and visitors with warmth and professionalism.
• Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
• Verify insurance information and assist patients with registration paperwork.
• Collect and process co-pays, donations, or sliding scale fees as applicable.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Coordinate with medical staff to ensure patient flow and timely care.
• Provide information about clinic services, programs, and community resources.
• Handle confidential patient information in compliance with HIPAA.
• Support front office operations, including filing, scanning, and administrative tasks.

Qualifications:

• High school diploma or equivalent required; some college or medical office coursework preferred.
• Previous experience in a medical front desk, receptionist, or customer service role.
• Strong communication and interpersonal skills with a focus on patient care.
• Proficiency in Microsoft Office and experience with EMR systems (preferred).
• Bilingual (English/Spanish) strongly preferred.
• Ability to manage multiple priorities and work effectively in a team environment.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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