Bilingual Medical Front Desk Coordinator — Nonprofit

Jobot; Albuquerque (NM); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Nonprofit pay

Benefits package

Professional development opportunities

Job summary

Jobot is seeking a Medical Front Desk Coordinator for a nonprofit Albuquerque clinic. You will be the first contact for patients and visitors, greeting them warmly and supporting daily clinic operations in a fast-paced medical setting.

The ideal candidate has a high school diploma, strong communication skills, bilingual English/Spanish preferred, and experience with EMR systems. You will manage scheduling, insurance verification, and HIPAA-compliant administrative tasks.

Qualifications

• High school diploma or equivalent; some college preferred.
• Previous experience in a medical front desk, receptionist, or customer service role.
• Strong communication and interpersonal skills with patient focus.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Answer and direct phone calls, schedule appointments, and manage patient check-in/check-out.
• Verify insurance information and assist patients with registration paperwork.
• Collect and process co-pays, donations, or sliding scale fees as applicable.
• Maintain accurate patient records in the electronic medical record (EMR) system.
• Coordinate with medical staff to ensure patient flow and timely care.
• Provide information about clinic services, programs, and community resources.
• Handle confidential patient information in compliance with HIPAA.

Skills

Bilingual (English/Spanish)

Front desk experience

Customer service

Strong communication

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Jobot is seeking a Medical Front Desk Coordinator for a nonprofit Albuquerque clinic. You will be the first contact for patients and visitors, greeting them warmly and supporting daily clinic operations in a fast-paced medical setting.

The ideal candidate has a high school diploma, strong communication skills, bilingual English/Spanish preferred, and experience with EMR systems. You will manage scheduling, insurance verification, and HIPAA-compliant administrative tasks.