Medical Front Desk Supervisor

Jobot Consulting; Riverside (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401K

Team Environment

Health Insurance

Room for Growth

Job summary

A healthcare consulting firm in Riverside seeks a Front Desk Supervisor responsible for overseeing front office operations and ensuring exceptional patient care. The ideal candidate has a minimum of 5 years of experience, strong leadership skills, and knowledge of healthcare office operations. This position offers a competitive salary of $25 to $30 per hour, an inclusive work environment, and room for professional growth.

Qualifications

• Minimum of 5 years of experience in a patient care or medical front office role.
• Strong knowledge of healthcare office operations.
• Ability to handle stressful situations and high patient volumes.

Responsibilities

• Oversee front desk activities including patient registration and appointment scheduling.
• Train and supervise front desk staff.
• Develop policies to enhance front office efficiency.

Skills

Leadership skills

Interpersonal skills

Customer service

Organizational skills

Multitasking

Education

Bachelor's degree in Healthcare Administration, Business Administration or related field

Tools

Medical software

Office equipment

Job description

Front Desk Supervisor – Large Clinic in Riverside

We are seeking a dynamic, experienced Consulting Front Desk Supervisor to join our esteemed healthcare team. This role is pivotal in ensuring the smooth operation of our front office and providing exceptional patient care.

Salary: $25 - $30 per hour

Benefits

• 401K
• Team Environment
• Health Insurance
• Room for Growth

Responsibilities

• Oversee and coordinate all front desk activities, including patient registration, appointment scheduling, billing, and customer service.
• Train, mentor, and supervise front desk staff to ensure adherence to healthcare regulations and standards.
• Develop and implement effective policies and procedures to enhance front office efficiency and patient satisfaction.
• Liaise with medical professionals to ensure seamless communication and coordination of patient care.
• Handle patient inquiries, complaints, and issues professionally and promptly, ensuring patient satisfaction.
• Maintain a clean, organized, and welcoming front office environment.
• Monitor and manage patient flow, ensuring minimal wait times and optimal patient experience.
• Handle sensitive information confidentially and in compliance with HIPAA regulations.
• Collaborate with management to assess, plan, and implement front desk operational strategies.

Qualifications

• Minimum of 5 years of experience in patient care or a medical front office role, preferably in a supervisory position.
• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Profound knowledge of healthcare office operations, including patient scheduling, billing, and customer service.
• Strong leadership skills with an ability to motivate and guide a team.
• Excellent interpersonal and communication skills.
• Proficiency in using medical software and office equipment.
• Ability to handle stressful situations and high patient volumes while maintaining a calm, professional demeanor.
• Knowledge of healthcare regulations, including HIPAA and patient rights.
• Exceptional organizational skills and attention to detail.
• Ability to multitask, prioritize tasks, and make sound decisions quickly.
• Proven record of providing excellent customer service and patient care.

Equal Opportunity Employer

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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