Medical Front Desk

Jobot Consulting; Albuquerque (NM); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading healthcare consulting firm in Albuquerque is seeking a Consulting Medical Front Desk professional. This role offers a unique opportunity to be the first point of contact for patients, providing excellent customer service and managing patient information in a fast-paced environment. Candidates should have at least 2 years of experience in a medical front desk role, excellent communication skills, and strong attention to detail. Join us to provide top-notch healthcare services and be part of our dynamic team.

Qualifications

• Minimum of 2 years of experience in a medical front desk or similar role.
• Proficiency in using medical software for scheduling, billing, and data management.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.

Responsibilities

• Greet patients and visitors, managing a positive first impression.
• Handle patient appointments, including scheduling, rescheduling, and cancellation.
• Coordinate with medical staff to ensure efficient patient flow.

Skills

Excellent communication skills

Attention to detail

Organizational skills

Bilingual or multilingual

Education

High school diploma or equivalent

Degree in healthcare administration (preferred)

Tools

Medical software (scheduling, billing)

Job description

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Job Details

Huge Growth Opportunity in the Healthcare Field - Open to Different Medical Specialties!

This Jobot Consulting Job is hosted by Morgan Cortez.

Salary $15 - $20 per hour.

About Us

We are seeking a dedicated and enthusiastic individual to join our dynamic team as a Consulting Medical Front Desk.

Why join us?

This position offers a unique opportunity to be the first point of contact for patients and visitors in a fast‑paced, healthcare environment. As an integral part of our team, you will be responsible for providing excellent customer service, managing patient information, and ensuring the smooth operation of the front desk. This role requires 2+ years of experience in a similar role and a strong skill set in communication and detail‑oriented tasks.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner, ensuring a positive first impression for our healthcare facility.
• Manage patient appointments, including scheduling, rescheduling, and cancellation.
• Obtain and update patient information accurately, ensuring confidentiality and compliance with HIPAA regulations.
• Answer incoming calls promptly, addressing inquiries, and providing information related to our healthcare services.
• Coordinate with medical staff to ensure efficient patient flow.
• Handle billing processes, including insurance verification, co‑pay collection, and invoice generation.
• Maintain a clean and organized reception area to create a welcoming environment.
• Handle patient concerns and complaints professionally, escalating them to the appropriate personnel when necessary.
• Perform other administrative tasks as assigned, such as filing, data entry, and supply inventory.

Qualifications

• Minimum of 2 years of experience in a medical front desk or similar role.
• Excellent communication skills, both written and verbal, to interact effectively with patients, visitors, and team members.
• High attention to detail and accuracy to handle patient information and manage appointments.
• Proficiency in using medical software for scheduling, billing, and data management.
• Knowledge of medical terminologies, healthcare procedures, and insurance processes.
• Strong organizational skills to manage multiple tasks in a fast‑paced environment.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• High school diploma or equivalent is required. A degree in healthcare administration or a related field is preferred.
• Bilingual or multilingual skills are a plus.

Join us in providing top‑notch healthcare services to our patients. If you are a team player with a passion for healthcare and a commitment to providing excellent customer service, we would love to hear from you.

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Equal Opportunity Statement

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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