Medical Front Desk Concierge – Patient Services & Scheduling

Talentify; Mechanicsburg (Cumberland County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

Talentify is seeking a Front Desk Receptionist for a fast-paced medical office. The role supports patients and clinicians with scheduling, registrations, data entry, and billing tasks to keep operations running smoothly.

The ideal candidate has a high school diploma, 2+ years in medical administration, strong HIPAA awareness, excellent communication, and proficient Microsoft Office skills. This on-site position offers comprehensive benefits and career growth opportunities.

Qualifications

• High School Diploma or GED required.
• 2+ years of medical administrative experience preferred.
• Knowledge of health insurance processes and CPT/ ICD-10 coding preferred.

Responsibilities

• Greet patients upon arrival and address questions and concerns
• Answer incoming calls, provide information, transfer calls, and take messages as needed
• Schedule appointments and manage multiple provider calendars
• Register new patients and update existing patient demographics and financial information
• Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff
• Maintain and update patient records through data entry, faxing, and scanning
• Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items
• Review and update accounts receivable/payable changes since prior visits
• Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly
• Monitor office supply inventory, place orders, and coordinate equipment maintenance and service
• Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments
• Prepare and process daily reports, deposit slips, and upload financial records to shared files
• Review billing claims and denials; gather required information from providers or patients to resolve issues
• Support additional office tasks and projects as needed

Skills

Administrative support

Customer service

Communication

Multi-tasking

HIPAA compliance

Problem-solving

Teamwork

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EHR systems

Job description

Talentify is seeking a Front Desk Receptionist for a fast-paced medical office. The role supports patients and clinicians with scheduling, registrations, data entry, and billing tasks to keep operations running smoothly.

The ideal candidate has a high school diploma, 2+ years in medical administration, strong HIPAA awareness, excellent communication, and proficient Microsoft Office skills. This on-site position offers comprehensive benefits and career growth opportunities.