Clinic Front Desk Specialist — Patient Care & Billing

Talentify; Rutland (VT); On-site; USD 28,000 - 40,000; Full time

Job summary

Talentify is seeking a Medical Office Receptionist to be the first contact for clinic customers, performing patient registration, billing-related tasks, and coordination of visit information. The role emphasizes excellent communication and accurate data entry to support efficient patient care.

The position involves handling multiple inquiries, collecting co-pays, and supporting clinical staff with routine clerical duties to maintain smooth clinic operations.

Qualifications

• High School diploma or equivalent.
• 2 years secretarial experience or medical office training including 1 year patient or customer service experience.
• Experience using a computerized health information system.

Responsibilities

• Register patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered.
• Provide accurate information regarding payments to patients and collect co-payments at point of service.
• Handle multiple incoming calls and face-to-face conversations with patients and other customers with professionalism and integrity.
• Communicate visit information and prep requirements to patients.
• Assist clinical staff and perform clerical duties to ensure patients are seen promptly.

Skills

Excellent communication

Computer skills

Medical terminology

Education

High School diploma

Tools

Electronic Health Records (EHR)

Job description

Talentify is seeking a Medical Office Receptionist to be the first contact for clinic customers, performing patient registration, billing-related tasks, and coordination of visit information. The role emphasizes excellent communication and accurate data entry to support efficient patient care.

The position involves handling multiple inquiries, collecting co-pays, and supporting clinical staff with routine clerical duties to maintain smooth clinic operations.