Medical Front Desk Concierge – Patient Access

Dakota Eye Institute Pc; Bismarck (ND); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

401(k) Employer Contribution

Medical & Dental Insurance

Health Savings Account

Vision Benefits

Wellness Benefits

Paid Time Away

Job summary

Dakota Eye Institute Pc is seeking a friendly, organized Receptionist to join our Bismarck clinics. You will be the first contact for patients, handle check-in/out, data entry, insurance processing, and payments with a focus on patient experience.

The role requires a high school diploma, prior medical office experience preferred, and comfortable use of healthcare technology. A team-oriented, customer-service mindset is essential for daily clinic operations.

Qualifications

• High school diploma or equivalent required.
• Previous medical office experience preferred.
• Experience with EHR systems is a plus.
• Attention to detail and administrative skills.
• Ability to work independently and as part of a team.

Responsibilities

• Check-in/Check-out patients with a pleasant, professional greeting.
• Enter new patient demographics and take photos.
• Scans and verifies insurance information; collects co-pays and fees.
• Manage appointment scheduling, waitlist, and recalls; assist front desk.
• Provide back-up support on telephones and general administrative tasks.

Skills

Customer service

Professional attitude

Organizational skills

Communication skills

Detail-oriented

Team collaboration

Education

High School diploma or GED

Tools

EHR systems

Job description

Dakota Eye Institute Pc is seeking a friendly, organized Receptionist to join our Bismarck clinics. You will be the first contact for patients, handle check-in/out, data entry, insurance processing, and payments with a focus on patient experience.

The role requires a high school diploma, prior medical office experience preferred, and comfortable use of healthcare technology. A team-oriented, customer-service mindset is essential for daily clinic operations.