Weekday-Only Patient Care Coordinator

Eyesofnorthdakota; Bismarck (ND); On-site; USD 36,000 - 54,000; Full time

Job summary

The Eye Clinic of North Dakota in Bismarck, ND seeks a Full-Time Patient Care Coordinator to support ophthalmologists and optometrists. You’ll coordinate patient scheduling, surgical arrangements, and handle calls with care in a fast-paced clinic.

No previous medical office experience is required; training is possible. Expect a Monday–Friday schedule with occasional satellite clinic travel and extended hours. Strong communication, detail orientation, and comfort with EMR systems are key.

Qualifications

• Provide exceptional customer service in person and over the phone.
• Strong reading comprehension and written communication skills.
• Familiarity with medical terminology is a plus; willingness to learn.

Responsibilities

• Provide exceptional customer service both in person and over the phone.
• Assist with patient billing questions and collect payments.
• Follow-up with patients regarding appointments, surgical readiness, and postoperative care.
• Navigate changing schedules and accommodate urgent patient needs when necessary.
• Document in patients charts.

Skills

Customer service

Communication

Multitasking

Attention to detail

Computer literacy

Medical terminology

Scheduling

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

The Eye Clinic of North Dakota in Bismarck, ND seeks a Full-Time Patient Care Coordinator to support ophthalmologists and optometrists. You’ll coordinate patient scheduling, surgical arrangements, and handle calls with care in a fast-paced clinic.

No previous medical office experience is required; training is possible. Expect a Monday–Friday schedule with occasional satellite clinic travel and extended hours. Strong communication, detail orientation, and comfort with EMR systems are key.