Medical Front Desk Concierge — Part-Time Weekend Shifts

Mass Park Inc.; Holyoke (MA); On-site; USD 19,000 - 28,000; Part time

Job summary

Mass Park Inc. in Holyoke, MA is seeking a friendly Front Desk Medical Concierge to greet patients and visitors at a medical facility.

This part-time role includes duty hours on a rotating schedule, with shifts Monday, Wednesday, Friday 1pm–11pm and Saturday 6:45am–2pm or 1:45pm–9pm; all applicants must work at least one weekend shift. You will perform greeting duties, screen visitors, provide directions, arrange interpreter services when needed, and handle lobby tasks, calls, and transportation

Qualifications

• Customer service experience and good references from previous employers will be required.

Responsibilities

• Greet all incoming patients, visitors, and staff with a warm welcome
• Ask screening questions to ensure safety
• Provide directions to hospital facilities, referencing a directory
• Call for interpreter services as needed
• Lobby tasks (Cleaning, Organizing, and Basic operations)
• Answer incoming calls and book transportation services as needed
• Be an outstanding first and last impression for every visitor

Skills

Customer service

References

Job description

Mass Park Inc. in Holyoke, MA is seeking a friendly Front Desk Medical Concierge to greet patients and visitors at a medical facility.

This part-time role includes duty hours on a rotating schedule, with shifts Monday, Wednesday, Friday 1pm–11pm and Saturday 6:45am–2pm or 1:45pm–9pm; all applicants must work at least one weekend shift. You will perform greeting duties, screen visitors, provide directions, arrange interpreter services when needed, and handle lobby tasks, calls, and transportation