Front Desk Medical Concierge

Mass Park Inc.; Holyoke (MA); On-site; USD 19,000 - 28,000; Part time

Job summary

Mass Park Inc. in Holyoke, MA is seeking a friendly Front Desk Medical Concierge to greet patients and visitors at a medical facility.

This part-time role includes duty hours on a rotating schedule, with shifts Monday, Wednesday, Friday 1pm–11pm and Saturday 6:45am–2pm or 1:45pm–9pm; all applicants must work at least one weekend shift. You will perform greeting duties, screen visitors, provide directions, arrange interpreter services when needed, and handle lobby tasks, calls, and transportation

Qualifications

• Customer service experience and good references from previous employers will be required.

Responsibilities

• Greet all incoming patients, visitors, and staff with a warm welcome
• Ask screening questions to ensure safety
• Provide directions to hospital facilities, referencing a directory
• Call for interpreter services as needed
• Lobby tasks (Cleaning, Organizing, and Basic operations)
• Answer incoming calls and book transportation services as needed
• Be an outstanding first and last impression for every visitor

Skills

Customer service

References

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Medical Concierge

ADMIN Part-time Regular Holyoke, MA, Holyoke, MA, US

Salary Range: $17.00 To $17.00 Hourly

Concierge – We are seeking a friendly, outgoing, upbeat greeter to work at a medical facility in the Holyoke, MA area

Shifts are Seven days a week. The current need is Monday -Wednesday - Friday 1pm to 11pm and Saturday 6:45am - 2pm or 1:45pm - 9pm. All applicants are required to work at least 1 weekend shift.

Duties will include, but are not limited to:

• Greet all incoming patients, visitors, and staff with a warm welcome
• Ask screening questions to ensure safety
• Provide Directions to Hospital Facilities, referencing a directory
• Call for interpreter services as needed
• Lobby Tasks (Cleaning, Organizing, and Basic operations)
• Answer incoming calls and Book transportation services as needed
• Be an outstanding first and last impression for every visitor

Customer service experience and good references from previous employers will be required. A neat appearance and outstanding attitude will be required. You must be prepared to come to work with a smile and a good attitude each shift.

$17.00 base pay to start. Paid sick/vacation time available, Health/Dental insurance available for FT after 90 days (50/50 split), 401k available after one year.

Please note:

• All employees are hired on a 30‑day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause
• VPA is an Equal Opportunity Employer
• Management will make all final decisions regarding employment offers