Bilingual Front Office Coordinator

US Physical Therapy; Kissimmee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Health, dental, vision

Paid time off

Professional development

Employee discounts

Employee Assistance Program

Job summary

Ability Rehabilitation in Kissimmee, Florida, is seeking a Full-Time Bilingual Front Office Coordinator to manage the patient flow between check-in, treatment, and check-out. The role requires greeting patients, verifying insurance, collecting payments, and performing front desk duties with a team-oriented approach.

The ideal candidate will have 1+ year of medical front office experience, strong telephone skills, and proficiency in Word/Excel, with a flexible schedule to support our busy

Qualifications

• High school diploma or equivalent.
• 1+ years of medical front office experience.
• Excellent telephone skills.
• Proficient in Word and Excel.
• Experience with medical software preferred.
• Team player with energy and customer service focus.
• Flexible with hours and strong time management.

Responsibilities

• Greet patients and provide outstanding customer service.
• Verify insurance benefits and collect payments.
• Check-in/check-out processes and front desk coordination.
• Maintain patient records and data accuracy.
• Foster a welcoming, professional environment for patients.

Skills

Excellent telephone skills

Proficient in Word and Excel

Medical software experience

Team player with customer service

Time management and organization

Flexible hours

Education

High school diploma or equivalent

Tools

Medical software

Job description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 27 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.

Job Description

Ability Rehabilitation is seeking aFull-TimeBilingualFront Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent
• 1+ years of previous knowledge in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic with a focus on excellent customer service
• Available and flexible with your hours
• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive