Bilingual Front Office Coordinator

Ability Rehabilitation; Kissimmee (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Excellent benefits (401k, health, dent

Vision and generous PTO

Professional development opportunities

Employee discounts

Employee Assistance Program (EAP)

Descripción de la vacante

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator to ensure a smooth patient flow from check-in to check-out.

You will greet patients, manage calls, schedule appointments, enter data, verify insurance, and handle payments in a friendly, family-oriented setting at our Kissimmee location.

Formación

• 1+ years of medical front office experience or related role.

Responsabilidades

• Greet patients and provide outstanding customer service.
• Answer phones and manage incoming calls.
• Electronic scheduling and appointment bookings.
• Data entry and record maintenance.
• Validate current personal and financial information.
• Verify insurance benefits.
• Charge tickets and process payments.
• Faxing, filing, and additional duties as assigned.

Conocimientos

Telephone skills

Customer service

Team player

Time management

Organizational skills

Bilingual Spanish

Flexible hours

Detail oriented

Educación

High school diploma or equivalent

Herramientas

Word

Excel

Medical software

Descripción del empleo

Company Description

Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.

Job Description

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling/book appointments
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

Qualifications

• High school diploma or equivalent
• 1+ years of previous experience in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic, with a focus on excellent customer service
• Available and flexible with your hours
• Bilingual in Spanish
• Close attention to detail
• Great time management and organizational skills

Additional Information

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive