Bilingual Front Office Coordinator

Usphysicaltherapy2; Kissimmee (FL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package (401k,健康保険,

Paid time off

Employee discount plans

EAP

Job summary

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator to ensure an efficient flow of patients from check-in to check-out. You will greet patients, answer phones, schedule appointments, enter data, verify insurance, and handle payments with a friendly, team-oriented approach.

Requirements include a high school diploma and 1+ year medical front office experience, with proficiency in Word/Excel and strong customer service. Bilingual Spanish skills are essential.

Qualifications

• Excellent telephone skills.
• Proficient in Word and Excel.
• Team player attitude and energetic with focus on customer service.
• Available and flexible with hours.

Responsibilities

• Greet patients and provide outstanding customer service.
• Answer phones and manage the front desk.
• Electronic scheduling and appointment booking.
• Data entry and updating patient records.
• Verify insurance benefits and collect payments.
• Charge tickets and process payments over the counter.
• Faxing, filing, and other duties as assigned.

Skills

Phone skills

Data entry

MS Word

MS Excel

Medical software

Attention to detail

Team player

Flexible hours

Education

High school diploma or equivalent

Job description

Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling/book appointments
• Data entry
• Validate current personal and financial information
• Verify insurance benefits
• Charge tickets
• Collecting money over the counter
• Faxing, filing, and performing any other duties assigned

• High school diploma or equivalent
• 1+ years of previous experience in a medical front office
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Team player attitude and energetic, with a focus on excellent customer service
• Available and flexible with your hours
• Bilingual in Spanish
• Close attention to detail
• Great time management and organizational skills

At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:

• Competitive salary
• Excellent benefits package including 401k, health, dental, vision, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive