Evening Medical Front Desk Receptionist (Bilingual)

Community Health Connections; Gardner (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Health insurance

Dental insurance

Life insurance

Vision insurance

401K

Holidays

Job summary

Community Health Connections in Gardner, MA is seeking a Front Desk Receptionist to manage patient check-in/out, update demographics and insurance, and support multiple departments in a fast-paced medical office.

The role requires evenings and weekend availability, good English communication, and prior medical office experience; Spanish bilingual is a plus. Competitive pay and comprehensive benefits are offered, including time off and retirement plans.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Evenings and weekend availability required.
• 1 year similar work experience or in a medical office environment preferred.
• Knowledge of basic medical terminology preferred.
• Demonstrated proficiency in reading, writing and speaking in English.
• Bilingual in Spanish is a plus.

Responsibilities

• Receives and directs incoming patients.
• Reviews and updates patient information related to demographics and insurance.
• Follows established health center protocol for check-in, encounter form production, and check-out.
• Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
• Places reminder calls to patients with upcoming appointments.
• Schedules patient appointments according to established protocol.
• Provides coverage to Medical Records as needed.
• Team-oriented approach to patient care in collaboration with clinical and non-clinical staff.

Skills

Customer service

Communication

Multitasking

Spanish (bilingual)

Education

High School Diploma or GED

Associate degree (secretarial science)

Job description

Community Health Connections in Gardner, MA is seeking a Front Desk Receptionist to manage patient check-in/out, update demographics and insurance, and support multiple departments in a fast-paced medical office.

The role requires evenings and weekend availability, good English communication, and prior medical office experience; Spanish bilingual is a plus. Competitive pay and comprehensive benefits are offered, including time off and retirement plans.