Medical Front Desk Associate

Rothman; New Jersey; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Paid time off

Retirement savings plan

Job summary

Rothman Orthopaedics is seeking a Front Desk Receptionist to greet patients, verify demographics and insurance, and coordinate scheduling across multiple offices in Pennington, Bordentown, Hamilton, and Monmouth Junction.

The role requires a High School diploma or GED and at least one year in a medical office environment, with familiarity in eCW and MS Office Suite. You will handle co-pays, referrals, and patient communications with professionalism.

Qualifications

• High School Diploma or GED minimum education requirement.
• Minimum of one year’s experience in medical office environment.
• Knowledge of business office procedures & medical terminology (preferred).
• Computer skills including, but not limited to, MS Office Suite.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks in patients, verifies and updates demographic and insurance information in eCW.
• Updates the eCW system on patients’ arrival and records referral information.
• Checks out and makes appointments for follow-up patients' office schedules.
• Answers telephone in a amiable and professional manner; screens calls or forwards messages.
• Assists patients with ambulatory difficulties.
• Collects applicable insurance co-pay information and referrals.
• Batches out and balances end-of-day payments.

Skills

Customer service

Medical terminology

Phone etiquette

Data entry

Education

High School diploma or GED

Tools

eCW

MS Office Suite

Job description

Rothman Orthopaedics is seeking a Front Desk Receptionist to greet patients, verify demographics and insurance, and coordinate scheduling across multiple offices in Pennington, Bordentown, Hamilton, and Monmouth Junction.

The role requires a High School diploma or GED and at least one year in a medical office environment, with familiarity in eCW and MS Office Suite. You will handle co-pays, referrals, and patient communications with professionalism.