Clinic Ops & Front Desk Specialist

Rothman; Bordentown (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Rothman Orthopaedics in Bordentown, NJ is seeking an experienced Clinical Operations Specialist to blend clinical support with office operations. You will function in roles from Medical Assistant to Front Desk Receptionist, ensuring smooth patient flow and accurate admin processes.

The position emphasizes reliability, scheduling coordination, insurance verification, referrals, and collaboration with the clinical team. Regular travel across office locations and flexible hours are required.

Qualifications

• High School Diploma or GED minimum education requirement
• Active National Medical Assistant Certification preferred, but not required
• Minimum (1) year in a medical office environment
• Medical office procedures and terminology
• Computer skills including, but not limited to, MS Office Suite
• Experience with scheduling and billing systems and EMR preferred
• Basic medical assistant skills including phlebotomy, handling of body fluid samples, removal of sutures and staples, and OSHA regulations preferred

Responsibilities

• Greet patients and verify demographics and insurance.
• Check in patients and record arrival and referrals.
• Ensure timely claims submission and referrals are in chart.
• Schedule follow-ups and coordinate with ancillary departments.
• Answer calls professionally and manage messages within 24 hours.
• Assist patients with ambulatory difficulties.
• Prepare documentation for physician team and maintain neat workspace.

Skills

Patient interaction

Schedule coordination

Billing experience

Phlebotomy

Medical terminology

OSHA compliance

Education

High School Diploma or GED

National Medical Assistant Certification (optional)

Tools

MS Office Suite

EMR systems

Scheduling software

Job description

Rothman Orthopaedics in Bordentown, NJ is seeking an experienced Clinical Operations Specialist to blend clinical support with office operations. You will function in roles from Medical Assistant to Front Desk Receptionist, ensuring smooth patient flow and accurate admin processes.

The position emphasizes reliability, scheduling coordination, insurance verification, referrals, and collaboration with the clinical team. Regular travel across office locations and flexible hours are required.