Medical Front Desk Assistant

Chesapeake Eye Care Company, LLC; Kingston (Luzerne County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a personable and energetic Medical Front Desk Assistant to join their team. This role is crucial for ensuring a welcoming environment for patients and involves a variety of administrative tasks including greeting patients, managing schedules, and maintaining records. The ideal candidate will thrive in a fast-paced environment and possess exceptional communication skills. The organization values growth and development, offering competitive compensation and opportunities for continuing education. If you are looking to make a meaningful impact in patient care, this position is perfect for you.

Benefits

Competitive compensation package

Continuing education allowances

Career growth and development

PTO and holidays off

Qualifications

• Must have a High School diploma or GED equivalent.
• Exceptional communication skills required for patient interaction.

Responsibilities

• Greet patients professionally and manage check-in/check-out processes.
• Optimize provider schedules and maintain patient records.

Skills

Detail-oriented

Multitasking

Exceptional communication skills

Bi-lingual English/Spanish

Education

High School diploma or GED equivalent

Tools

MS Office

Electronic medical records software

Job description

Join to apply for the Medical Front Desk Assistant role at Chesapeake Eye Care and Laser Center.

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values - PATIENTS.

We are currently seeking a personable, energetic, professional Medical Front Desk Assistant to join our outstanding team of Eye Care Specialists located in Kingston, PA! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

What You Will Do:

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

What You Will Bring:

• High School diploma or GED equivalent is required
• Detail-oriented and ability to multitask
• Ability to perform in a fast-paced environment
• Exceptional communication skills, both oral and written
• Knowledge of MS Office
• Knowledge of electronic medical records software is a plus
• Experience in healthcare is preferred but not required. We are willing to train the right candidate
• Bi-lingual English/Spanish a plus

What we offer:

• Competitive compensation package
• Continuing education allowances
• Career growth and development
• PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Medical Practices