Front Desk Receptionist / Medical Assistant @ Washington Regional Urgent Care - PRN

Urgent Team; Rogers (AR); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Front Desk Receptionist/Medical Assistant to join their PRN team in Rogers, AR. This role involves greeting patients, managing patient files, and providing essential clinical care in a fast-paced environment. The ideal candidate will have at least one year of experience in a medical setting, showcasing strong clerical skills and a commitment to patient care. With flexible scheduling and competitive benefits, this position offers a unique opportunity to contribute to a vital healthcare service while growing professionally. If you're passionate about patient care and thrive in a dynamic environment, this role is perfect for you.

Benefits

Competitive Salary

Medical, Dental, and Vision Options

401K plan with company contribution

Paid Time Off

Continuing Education Reimbursement

No-Cost Office Visits

Generous Discounts on Billable Services

Qualifications

• Minimum 1 year of experience as a Medical Assistant.
• Knowledge of clerical tasks in a medical office setting.

Responsibilities

• Greet patients and manage the registration process.
• Document patient vital signs and assist with procedures.
• Ensure patient areas remain neat and tidy.

Skills

Patient Check-in

Insurance Verification

Basic Clinical Care

Multi-line Phone Handling

Documentation Procedures

Education

High School Diploma or Equivalent

Medical Assistant Certificate

Tools

Electronic Medical Records

Basic Computer Software

Job description

Front Desk Receptionist / Medical Assistant @ Washington Regional Urgent Care - PRN

Job Category: Clinical

Requisition Number: FRONT010075

Posted: January 31, 2025

Part-Time

On-site

Locations

AR-Rogers | 2301 W. Pleasant Grove Rd, Suite 101, Rogers, AR 72758, USA

Washington Regional Urgent Care is looking for an experienced Front Desk Receptionist / Medical Assistant to join our PRN team in Rogers, AR. The ideal candidate will have a minimum of one year of experience performing Front Desk tasks (patient check-in, insurance verification, etc.) and some clinical experience in a healthcare setting. Flexible availability is desired.

ABOUT WASHINGTON REGIONAL URGENT CARE:
Washington Regional Urgent Care, now with 6 locations in Northwest Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

JOB SUMMARY:
The Front Desk/Medical Assistant is responsible for greeting patients, activating patient files, and providing basic clinical care to patients in alignment with their medical education. Our PRN (per diem) team members are scheduled on an as-needed basis.

KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
• Answer patient inquiries and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation, and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff, and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances, and complete phone sheets
• Consistently communicates with patients on wait times; provides direction to the next step in the treatment process
• Provides solutions to patient problems and recognizes and seeks help in emergent/hazardous situations
• Executes follow-up calls with a sense of urgency
• Obtains and accurately documents patient vital signs and weight, takes brief history, past medical, family and social history, current medications, allergies, and other pertinent historical information as appropriate
• Assists with patient transfers
• Assists with procedures directly supervised by the provider
• Follows documentation procedures and completes required documentation related to patient visit
• Responsible for ensuring patient areas remain neat and tidy throughout the day
• Responsible for cash and check reconciliation and nightly deposit drop-offs
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

WHAT'S REQUIRED?
• High school diploma or equivalent
• Prior experience performing clerical tasks in a medical office setting
• Minimum 1 year of experience as a Medical Assistant
• Medical Assistant Certificate or equivalent experience
• Knowledge of basic computer software and the ability to learn electronic medical records
• BLS Certification

FULL-TIME BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Continuing Education Reimbursement
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:
• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services