Medical Front Desk Assistant

Visioninnovation Partners; Kingston (Luzerne County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a personable and energetic Medical Front Desk Assistant to enhance patient experiences. This role involves greeting patients, managing schedules, and performing essential administrative tasks in a fast-paced healthcare environment. The ideal candidate will possess exceptional customer service and communication skills, ensuring that every patient feels welcomed and cared for. With opportunities for growth and a supportive work culture, this position offers a chance to make a meaningful impact in the lives of patients while enjoying a competitive compensation package and excellent benefits. If you're ready to join a dedicated team focused on patient care, this role is perfect for you.

Benefits

Competitive compensation package

Comprehensive benefits

401(K)

Eye care discounts

Continuing education allowances

PTO and holidays off

Qualifications

• High School diploma or GED is required.
• Exceptional customer service and communication skills are essential.
• Detail-oriented with multitasking abilities.

Responsibilities

• Greet patients professionally and answer their inquiries.
• Optimize provider schedules and maintain patient records.
• Verify financial records and provide excellent customer service.

Skills

Customer Service Skills

Detail-oriented

Multitasking

Communication Skills

Bilingual (English/Spanish)

Education

High School diploma or GED

Tools

MS Office

Electronic Medical Records Software

Job description

Join to apply for the Medical Front Desk Assistant role at Vision Innovation Partners.

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

We are currently seeking a personable, energetic, professional Medical Front Desk Assistant to join our outstanding team Eye Care Specialist located Kingston, PA! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

Responsibilities

What You Will Do:

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Provide excellent customer service

Qualifications

What You Will Bring:

• High School diploma or GED equivalent is required
• Detail-oriented and ability to multitask
• Exceptional customer service skills
• Ability to perform in a fast-paced environment
• Exceptional communication skills, both oral and written
• Knowledge of MS Office
• Knowledge of electronic medical records software is a plus
• Experience in healthcare is preferred but not required. We are willing to train the right candidate
• Bi-lingual English/Spanish a plus

What We Offer

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Administrative

Industries

• Hospitals and Health Care