Medical Assistant / Front Desk Coordinator + Fluent Spanish or Russian (Midtown)

New York Urology Specialists; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A well-established urology practice in New York is seeking an experienced medical office professional to manage front and back office tasks, while maintaining a positive patient environment. The position offers opportunities for growth into management and requires flexibility to work evenings and weekends.

Benefits

Paid Vacation

Paid Sick Days

Paid Holidays

Competitive Pay

Opportunity for Growth

Friendly Work Environment

Qualifications

• Experience with front office duties.
• Knowledge of benefit eligibility, authorizations, billing, and collections.
• Experience with surgical scheduling.

Responsibilities

• Greeting patients and managing facility flow.
• Scheduling appointments and surgeries.
• Collecting co-pays and managing billing.

Skills

Communication

Multitasking

Problem-solving

Sales-oriented mindset

Flexibility

Job description

What this Position Offers:

• Competitive Pay
• Full-time position
• Paid Vacation
• Paid Sick days
• Paid Holidays
• Opportunity for growth to a management position
• Great and friendly work environment
• Opportunity to see patients get better
• Reward of helping others

This job requires flexibility and availability to work evening and weekend hours as needed. Reliability is a must. Promotion is based on performance and initiative to solve problems.

We are looking for an independent 'problem-solver' minded individual who is capable of making everyone happy. Bilingual skills in Spanish, Chinese, or Russian are a plus.

Growth potential with promotions for the right candidate.

A urology practice is seeking an experienced medical office professional who can multitask and handle front-office, back-office, and clinical tasks independently. An ideal candidate would also be willing to perform medical assisting tasks such as obtaining medical history.

This role is critical in creating a positive first impression for the practice. A caring and positive attitude will significantly impact patient loyalty and their relationship with the practice.

Must be available to work a flexible schedule including evenings and some weekends. We are a smoke-free and drug-free organization.

The position involves both front desk duties and sales skills, requiring effective communication with prospective patients to support business success. The employee should manage and follow up on all patient requests. Prior sales experience is beneficial.

Required skills and experience include:

• Experience with front office duties
• Knowledge of benefit eligibility, out-of-network benefits, preauthorizations, surgical authorizations, billing, and collections
• Experience with surgical scheduling
• Sales-oriented mindset
• Professional phone manner
• Comfort handling urine and blood specimens
• Ability to follow HIPAA rules and discuss private medical issues professionally

Responsibilities include:

• Greeting patients and managing facility flow
• Entering patient demographics into the system
• Collecting co-pays and past balances
• Scheduling appointments, tests, and surgeries
• Documenting interactions in EMR
• Verifying insurances and pre-certifications
• Submitting medical billing and collecting payments

Preferred experience with procedures like cystoscopy, urodynamics, uroflow is a plus. Compensation includes a base salary plus performance-based incentives.

Please include a cover letter detailing relevant experience and skills to improve your chances of employment.

Principals only. Recruiters, please do not contact this job poster.