Medical Front Desk (8-4) Haitian Creole

LaSante Health Center; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area.

They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations. The role supports daily clinic operations by greeting patients, referring questions as needed, and coordinating schedules with care providers while handling

Qualifications

• Greet patients professionally in person and over the phone.
• Experience in a medical front desk setting preferred.
• Familiarity with medical terminology.

Responsibilities

• Greet patients professionally in person and on the phone.
• Answer questions promptly or refer to the appropriate person.
• Schedule appointments to optimize provider calendars and patient satisfaction.
• Notify providers of patient arrivals.
• Update and retrieve patient records to ensure accurate information.
• Verify patient charges and assist with third-party claims processing.

Skills

Customer service

Medical terminology

Job description

Haitian Creole

Medical Front Desk

LaSante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations.

Responsibilities

• Greet patients professionally both in person and over the phone


• Quickly answering or properly referring questions and issues


• Optimizing provider schedules and patient satisfaction with efficient scheduling


• Notifying providers of patient arrivals


• Ensuring availability of treatment information by retrieving and updating patient records


• Verifying financial records and collecting patient charges while filing and expediting third-party claims

Qualifications

• Fluent in Haitian Creole


• Customer service skills


• Familiarity with medical terminology