Medical Front Desk

Nflsurgeons; Orange Park (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

North Florida Surgeons - Clay County seeks a friendly medical front desk team member in Orange Park, FL. You will be the first contact for patients, greet them, collect information and payments, and help schedule appointments from referrals while verifying insurance details.

You will input referrals into the system, manage electronic health records, and coordinate with the office team to ensure smooth daily operations.

Qualifications

• Front desk experience preferred in a medical office.
• Ability to greet patients and collect information accurately.
• Knowledge of health insurance terminology and HIPAA basics.

Responsibilities

• Greet patients and serve as first point of contact.
• Collect patient information and payments.
• Schedule appointments from referrals and verify insurance information.
• Input referrals and schedule in the system.
• Organize and input data into electronic health records.
• Acquire and process patients' health insurance details.
• Support office with administrative tasks.
• Coordinate with internal team and providers to ensure patient needs are met.
• Maintain HIPAA compliance.

Skills

Interpersonal skills

Verbal communication

Written communication

Multi-tasking

Medical terminology

High school diploma

Education

High school diploma or GED

Job description

Orange Park, FL* North Florida Surgeons - Clay County

Description:

If you are a people person who wants to help patients feel welcome while supporting the success of a medical office, then the medical front desk position is the job for you! A medical front desk team member is responsible for being the first point of contact as patients come into our office. They greet patients, collect their information and payments, answer any questions, schedule appointments from referrals and verify insurance information. Organization and efficiency are a must.

Duties to include:

• Communicate with patients to set up and schedule optimal appointment times
• Input referral into system and schedule
• Gather and track medical information from patients
• Organize and input data into electronic health records
• Acquire and process patients' health insurance
• Support office with administrative and secretarial tasks
• Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
• Understand and maintain HIPAA regulations

Skills & Qualifications

• Strong interpersonal, time management, and organizational skills
• Excellent verbal and written communication skills
• Able to multi-task on a daily basis
• Strong knowledge of medical language and health insurance plans
• A high school diploma or GED
• Previous medical office or receptionist experience