Front Desk Reception

OneOncology; Orange City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Mid Florida Cancer Centers in Florida is seeking a professional and detail-oriented Front Desk Receptionist to join our Orange City clinic. As the first point of contact for patients, you will provide a welcoming experience and support efficient office operations.

Candidates should have at least 1 year of medical office experience, strong payment processing skills, knowledge of HIPAA, and excellent communication. Travel to other locations (DeLand, Orange City, Oviedo) may be required.

Qualifications

• Minimum 1 year of experience in a medical office or clinical setting.
• Strong proficiency in payment processing and handling financial transactions.
• Knowledge of HIPAA practices.
• Solid understanding of medical office documentation.
• Exceptional multitasking skills in a busy, multi-location environment.
• Excellent communication and professional attitude.
• Familiarity with Word, Excel and Internet usage.
• Willingness to travel to other office locations.
• Bi-Lingual preferred.
• EMR terminology knowledge.

Responsibilities

• Financial Duties: Collect co-pays, process payments, and maintain records.
• Patient Intake: Manage check-in and update EMR with accurate information.
• Administrative Support: Answer questions, manage multi-line phones, and other tasks.
• Demographics & Insurance: Obtain insurance cards and update demographics.
• Flexibility & Collaboration: Support multiple clinic locations as needed.

Skills

Medical office experience

Payment processing

HIPAA knowledge

Multitasking

Strong communication

Office software (Word, Excel)

EMR terminology

Bi-Lingual

Education

High school diploma or equivalent

Tools

Word

Excel

EMR systems

Internet

Job description

At Mid Florida Cancer Centers, we utilize the latest technology and research to provide the most effective treatments possible. From chemotherapy to radiation to nutrition and exercise, our doctors, caregivers and researchers are dedicated to your health and well-being.

Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description:

Mid Florida Cancer Centers is seeking a professional and detail-oriented Front Desk Receptionist to join our team at our Orange City clinic location. As the first point of contact for our patients, you will play a critical role in providing a welcoming experience and maintaining the operational efficiency of our office.

Job Responsibilities:

• Financial Duties: Perform daily financial tasks including collecting co-pays, processing payments, and maintaining accurate records of transactions in EMR and payment system.
• Patient Intake: Manage the check-in process, including updating patient information in our EMR systems, providing necessary paperwork, and ensuring all documentation is accurate and complete.
• Administrative Support: Assist with answering departmental questions, manage multi-line phone systems, and handle various administrative tasks as assigned.
• Obtains demographic and insurance information on all patients. Obtains copy of patient’s insurance cards and current driver’s license for file and update all other demographics as needed.
• Flexibility & Collaboration: Support a fast-paced environment by multitasking effectively and providing coverage for other clinic locations (DeLand, Orange City, and Oviedo) as needed.

Experience:

• Experience in a medical office or clinical setting is highly preferred. (minimum 1 year)
• Strong proficiency in payment processing and handling financial transactions.
• Knowledge of HIPAA practices
• Solid understanding of medical office documentation.
• Exceptional multitasking skills with the ability to remain organized in a busy, multi-location environment.
• Strong communication skills and a proactive, professional attitude when assisting patients and collaborating with other departments.
• Working knowledge of common office computer programs; Word, Excel, Internet.
• Ability and willingness to travel to other office locations for coverage as needed.
• EMR/medical terminology
• Bi-Lingual (highly preferred)

Education

• High school diploma or equivalent required.