Referral Coordinator

Flexzo Ai; Gainesville (FL); On-site; USD 22,041 - 26,174; Full time

Job summary

Flexzo Ai, located in Gainesville, Florida, is looking for a Front Office Coordinator to ensure a smooth front desk experience. This role is crucial in greeting patients, managing appointments, and maintaining organized records.

Ideal candidates should have at least a high school diploma and 1+ year of experience in a healthcare setting. Exceptional customer service and organizational skills are required. This position offers a chance to grow within healthcare administration.

Qualifications

• 1+ year experience in a medical office or healthcare setting.
• Familiarity with scheduling systems and insurance verification preferred.

Responsibilities

• Greet patients and visitors professionally.
• Schedule, confirm, and manage appointments.
• Register new patients and verify insurance eligibility.
• Collect copays and maintain organized patient records.
• Support financial reporting and collaborate with teams.

Skills

Customer service skills

Organizational skills

Attention to detail

Multitasking ability

Education

High school diploma or equivalent

Job description

Front Office Coordinator

Orange Park, Florida

Full-Time / Part-Time

$16-$19 per hour

A growing healthcare provider is seeking a Front Office Coordinator to act as the first point of contact for patients, ensuring a smooth, professional, and efficient front desk experience.

Key Responsibilities

• Greet patients and visitors in person and over the phone in a professional, patient-focused manner
• Schedule, confirm, and manage appointments to optimize provider time and patient flow
• Register new patients and update existing patient records, including demographics and insurance details
• Verify insurance eligibility and benefits using payer systems
• Collect copays and outstanding balances at time of service
• Post charges accurately in line with provider documentation and coding guidelines
• Answer and triage incoming calls, directing inquiries to appropriate clinical or administrative staff
• Maintain organized patient records, including scanning, filing, and fax management
• Support daily reporting and reconciliation of front office financials
• Collaborate with clinical and administrative teams to ensure seamless patient experience

Requirements

• High school diploma or equivalent
• 1+ year experience in a medical office or healthcare setting
• Familiarity with scheduling systems, insurance verification, and patient registration processes preferred

Skills & Competencies

• Strong customer service and patient-facing communication skills
• Excellent organizational and multitasking ability
• High attention to detail and accuracy, particularly with data entry and billing
• Ability to work in a fast-paced, high-volume environment
• Professional, reliable, and team-oriented approach

Key role in delivering an excellent patient experience

Opportunity to grow within healthcare administration

Apply or message me to learn more.