Front Desk Medical Office Orlando

OMNI Orthopedic and Spine Center Inc; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

OMNI Orthopedic and Spine Center Inc is seeking a Medical Front Desk Team Member to be the first point of contact for patients and manage all aspects of their medical treatment. You will register patients, organize appointments, and provide information about therapy, treatment, and referral options.

The role requires experience in customer service within the medical industry, strong communication, and the ability to learn medical data entry software. Bilingual English/Spanish is a plus.

Qualifications

• Experience as a medical front desk staff or receptionist.
• Proficient with Microsoft Office (Word, Excel, Teams).
• Ability to learn medical data entry software.
• Customer service mindset and professional presentation.
• Strong communication and organizational skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Clean and confirm patient scheduling
• Verify patient information
• Confirm appointments
• Check-in/Check-out patients
• Reschedule/Cancel Appointments
• Explain the doctor's recommendations
• Verify patients' follow-up on doctor's recommendations
• Order patient records
• Answer phones
• Assist with patients' intake information

Skills

Medical front desk experience

Microsoft Office

Medical data entry

Customer service

Communication

Bilingual English/Spanish

Tools

Microsoft Office

Job description

We are looking for a Medical Front Desk Team Member to serve as our patients' first point of contact and manage all aspects of their medical treatment. Medical Front Desk Team Member responsibilities include registering patients, organizing appointments, and providing information about therapy, treatment, and referral options. We want to meet you if you have a knack for customer service and work experience in the medical industry.

Responsibilities

• Clean and confirm patient scheduling
• Verify patient information
• Confirm appointments
• Check-in/Check-out patients
• Reschedule/Cancel Appointments
• Explain the doctor's recommendations
• Verify patients' follow-up on doctor's recommendations
• Order patient records
• Answer phones
• Assist with patients' intake information

Skills

• Work experience as a medical front desk person, Receptionist, or similar role
• Experience with Microsoft Applications (Word, Excel, Teams)
• Ability to learn medical data entry software
• Customer service attitude
• Excellent communication and organizational skills
• Bi-lingual (English/Spanish)