Patient Experience Front Desk Coordinator

Nflsurgeons; Orange Park (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

North Florida Surgeons - Clay County seeks a friendly medical front desk team member in Orange Park, FL. You will be the first contact for patients, greet them, collect information and payments, and help schedule appointments from referrals while verifying insurance details.

You will input referrals into the system, manage electronic health records, and coordinate with the office team to ensure smooth daily operations.

Qualifications

• Front desk experience preferred in a medical office.
• Ability to greet patients and collect information accurately.
• Knowledge of health insurance terminology and HIPAA basics.

Responsibilities

• Greet patients and serve as first point of contact.
• Collect patient information and payments.
• Schedule appointments from referrals and verify insurance information.
• Input referrals and schedule in the system.
• Organize and input data into electronic health records.
• Acquire and process patients' health insurance details.
• Support office with administrative tasks.
• Coordinate with internal team and providers to ensure patient needs are met.
• Maintain HIPAA compliance.

Skills

Interpersonal skills

Verbal communication

Written communication

Multi-tasking

Medical terminology

High school diploma

Education

High school diploma or GED

Job description

North Florida Surgeons - Clay County seeks a friendly medical front desk team member in Orange Park, FL. You will be the first contact for patients, greet them, collect information and payments, and help schedule appointments from referrals while verifying insurance details.

You will input referrals into the system, manage electronic health records, and coordinate with the office team to ensure smooth daily operations.