Medical Education Programs Lead

UPMC; Steubenville (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

UPMC is seeking a Program Coordinator to support the operations and finances of the residency training program under the supervision of the DME and Program Director. This role requires a thorough understanding of national accreditation policies and hospital policies, with initiative and independent judgment to address a wide range of programmatic issues.

The position involves planning, coordinating with faculty and residents, maintaining databases (including New Innovations), and ensuring policy

Qualifications

• Minimum of 3-5 years of office administration experience, preferably in a healthcare and/or education setting.
• Excellent written and verbal communication skills.
• Ability to organize information.
• Ability to handle sensitive information with absolute confidentiality.
• Working knowledge of software applications including Microsoft Word, Excel and PowerPoint.
• Ability to make decisions independently or to escalate issues as needed.

Responsibilities

• Supports the Program Director on office management issues and project status.
• Identifies workflow improvements to cut costs and increase efficiency.
• Assists in program-level policy development.
• Applies ACGME and hospital policies to ensure compliance.
• Assists with resident/faculty research projects and CME certification.
• Provides administrative supervision/support to residents and interns.
• Liaises between residents and hospital administration.
• Liaisons with other hospitals/departments for recruitment and affiliations.
• Oversees department-level trainee orientation.
• Informs residents of inter/intradepartmental policy changes.
• Tracks licensing, contracts, and credentialing workflows.
• Manages exam materials and assists with proctoring.
• Maintains filing systems and office records.
• Evaluates and standardizes office procedures.
• Maintains resident/faculty data in New Innovations or similar system.
• Experience with New Innovations desired.
• Manages evaluation processes for trainees, program, faculty, rotations.
• Develops and distributes call schedule.
• Oversees purchasing for the office/program.
• Assesses equipment needs and training requirements.
• Orders equipment and supplies.
• Plans annual events: recruitment, orientation, graduation, retreats, meetings.
• Organizes meetings and prepares conference materials.
• Creates brochures and invitations for events.
• Coordinates medical student rotations.
• Coordinates with MSOPI programming.
• Maintains external program advertising/media.
• Creates/edits annual program publications.
• Maintains program website.
• Maintains ERAS database in applicable programs.
• Performs Match responsibilities and communicates requirements.
• Assists with NRMP quota review and rank list.
• Tracks visa paperwork with Registrar/International Office.
• Verifies trainee status and activities.
• Prepares for ACGME site visits.
• Monitors residents' duty hours and case experience.
• Triages inquiries from residents/applicants.
• Tracks faculty development participation.
• Assists in faculty evaluations.
• Tracks CCC/PEC/GMAC meeting activity.
• Assists in Annual Program Evaluation.
• Performs other duties as assigned.

Skills

Excellent written and verbal skills

Microsoft Word

Excel

PowerPoint

Discretion and confidentiality

Tools

New Innovations

Job description

UPMC is seeking a Program Coordinator to support the operations and finances of the residency training program under the supervision of the DME and Program Director. This role requires a thorough understanding of national accreditation policies and hospital policies, with initiative and independent judgment to address a wide range of programmatic issues.

The position involves planning, coordinating with faculty and residents, maintaining databases (including New Innovations), and ensuring policy