Medical Device Quality & Complaints Coordinator

Insight Global; Minneapolis (MN); On-site; USD 45,460 - 55,104; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading recruitment agency is seeking a Complaint Coordinator to ensure product quality and compliance in the medical device industry. The role involves managing complaint processes, supporting audits, and analyzing performance metrics. Candidates should have a degree in STEM and at least 3 years of relevant experience. This position offers competitive hourly pay and a contract employment type, based in Minneapolis, Minnesota.

Qualifications

• 3+ years of experience in a quality assurance or complaint role in the medical devices industry.
• Exposure to medical device regulations: ISO 13485, 820.

Responsibilities

• Manages complaint processing and resolution, including intake and risk assessment.
• Monitors system performance through KPIs and metrics.
• Supports audits and cross-functional QA activities.

Skills

Quality assurance

Complaint management

Data analysis

Education

Degree in STEM or relevant industry experience

Job description

A leading recruitment agency is seeking a Complaint Coordinator to ensure product quality and compliance in the medical device industry. The role involves managing complaint processes, supporting audits, and analyzing performance metrics. Candidates should have a degree in STEM and at least 3 years of relevant experience. This position offers competitive hourly pay and a contract employment type, based in Minneapolis, Minnesota.