Medical Device Complaint Investigator - Onsite Contract

Pyramid Consulting, Inc; San Diego (CA); On-site; USD 55,104 - 63,369; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave

Job summary

A leading consulting firm in healthcare is seeking a Complaint Management Specialist for a contract opportunity in San Diego, CA. The role involves conducting product complaint investigations, ensuring compliance with documentation standards, and decision-making regarding complaint handling. Ideal candidates should have a Bachelor's degree and 3-5 years of experience in the medical device industry. This position is essential for regulatory compliance and customer satisfaction. Employee benefits include health insurance and a 401(k) plan.

Qualifications

• 3-5 years of medical device experience preferred, especially in regulatory or technical complaint investigation.
• 2 years of experience with medical device complaint handling or similar regulated environment.
• Working knowledge of QA, Regulatory/Quality Compliance in medical device industry preferred.

Responsibilities

• Conduct product complaint investigations and write reports.
• Ensure documentation accuracy and regulatory compliance.
• Demonstrate sound independent decision making in complaint handling.
• Collaborate with management to assess complaint severity.
• Comply with FDA regulations and company policies.
• Ensure timely follow-up with internal customers.

Skills

Complaint Handling/ Investigation

PCB/ Board Circuit

Knowledge of electronics

Education

Bachelor’s degree in related field

Job description

A leading consulting firm in healthcare is seeking a Complaint Management Specialist for a contract opportunity in San Diego, CA. The role involves conducting product complaint investigations, ensuring compliance with documentation standards, and decision-making regarding complaint handling. Ideal candidates should have a Bachelor's degree and 3-5 years of experience in the medical device industry. This position is essential for regulatory compliance and customer satisfaction. Employee benefits include health insurance and a 401(k) plan.