Medical Device Complaint & Quality Analyst (Contract)

OLSA Resources, Inc.; Santa Ana (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A Medical Device Company in Santa Ana seeks a Product Complaint Analyst to analyze product complaints and ensure compliance with quality processes. In this role, you'll coordinate complaint investigations, manage complaint data, and communicate with customers regarding resolutions. Ideal candidates should have a minimum of 2 years in the medical device or pharmaceutical industry and strong computer skills, especially in Excel and complaint management software. This contract position lasts 4+ months with pay based on experience.

Qualifications

• Minimum 2 years in medical device and/or pharmaceutical industry.
• Preferably experience in a complaint handling position.
• Proficient in database management of complaint records.

Responsibilities

• Analyze product complaints while adhering to quality processes.
• Perform accurate data entry in corporate complaint database.
• Coordinate complaint investigations as needed.

Skills

Medical terminology/ophthalmic knowledge

Proficient in Excel and Word

Complaint handling skills

Tools

CATSWeb

Job description

A Medical Device Company in Santa Ana seeks a Product Complaint Analyst to analyze product complaints and ensure compliance with quality processes. In this role, you'll coordinate complaint investigations, manage complaint data, and communicate with customers regarding resolutions. Ideal candidates should have a minimum of 2 years in the medical device or pharmaceutical industry and strong computer skills, especially in Excel and complaint management software. This contract position lasts 4+ months with pay based on experience.