Medical Device Field Sales Support Specialist

Heraeus Holding GmbH; St. Louis (MO); Remote; USD 42,000 - 62,000; Full time

Job summary

Heraeus Holding GmbH in St. Louis seeks a Sales Associate to support EAMs and RSDs, coordinating events, trainings, and customer interactions. This permanent role involves clinical support, order management, and building relationships with healthcare decision-makers.

You will manage sales materials, track forecasts in CRM, and travel as needed to support launches and territory coverage. A BS/BA and 1–2 years of related experience are preferred.

Qualifications

• BS/BA in business, healthcare, or related field or equivalent experience required.
• 1–2 years of experience in sales support, customer service, or administrative roles, ideally in the healthcare or medical device industry.
• Proficiency with Microsoft Office Suite for creating reports, presentations, and managing schedules.

Responsibilities

• Support EAMs and RSDs in planning and executing sales activities, events, and trainings.
• Provide trained, approved hands‑on clinical support and progress to independent execution.
• Serve as a customer point of contact; coordinate follow‑up and resolve inquiries to maintain satisfaction.
• Build and maintain relationships with healthcare decision‑makers and influencers.
• Manage order entry, tracking, and logistics to ensure timely delivery.
• Prepare sales materials, presentations, forecasts, and maintain accurate CRM records.
• Conduct disciplined cold outreach into designated target accounts and build a documented personal pipeline.
• Perform market research, competitor analysis, and share customer/market insights with sales and product teams.
• Stay current on product, clinical, and wound‑care developments to inform field activity.
• Deploy nationally as a flexible resource for territory coverage, launches, evaluations, and strategic assignments.

Skills

Sales support

Communication

Field-based experience

Education

BS/BA in business, healthcare, or related field

Tools

Microsoft Teams

Microsoft Office

Job description

Heraeus Holding GmbH in St. Louis seeks a Sales Associate to support EAMs and RSDs, coordinating events, trainings, and customer interactions. This permanent role involves clinical support, order management, and building relationships with healthcare decision-makers.

You will manage sales materials, track forecasts in CRM, and travel as needed to support launches and territory coverage. A BS/BA and 1–2 years of related experience are preferred.