Medical Coordinator

Amaro Law Firm; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive medical, dental, and vis

401(k) with employer matching

Generous paid time off

Job summary

Amaro Law Firm, a nationally recognized plaintiff’s trial firm headquartered in the Houston Heights, seeks a Medical Coordinator. You will connect clients with medical providers, manage Letters of Protection, and serve as the primary liaison between clients, providers, and staff. Your work will impact care quality, treatment speed, and case value.

Join a team focused on excellence, integrity, and results. The role offers growth opportunities within the firm and requires bilingual Spanish

Qualifications

• Bilingual in Spanish is required.
• High school diploma required; some college preferred.
• 1 year of experience in legal, medical, or case management environment.
• Prior law firm experience preferred.
• Proficient in Microsoft Office.
• Familiarity with Lead Docket, Filevine, or similar case management software.
• Excellent verbal and written communication skills.
• Experience in a fast-paced professional environment.
• Highly organized with strong attention to detail.
• Ability to prioritize, multitask, and meet deadlines.
• Ability to work independently and make sound decisions.

Responsibilities

• Determine appropriate medical treatment needs for clients and coordinate care.
• Identify and coordinate with medical providers near client’s home or work.
• Manage Letters of Protection (LOPs) and organize confirmations in client files.
• Follow up with providers to schedule within 24 hours.
• Ensure clients are seen within 24–72 hours of signing with the firm.
• Act as liaison between clients, medical providers, and internal staff.
• Maintain accurate client records in the case management system.
• Enter and update client insurance information.
• Generate weekly/bi-weekly scheduling reports.
• Assist with scheduling and coordinating provider meetings.
• Support onboarding and vetting of new medical providers.
• Maintain provider information across internal systems.

Skills

Bilingual Spanish

Microsoft Office

Strong communication

Detail-oriented

Fast-paced environment

Education

High school diploma

Some college experience

Tools

Lead Docket

Filevine

Job description

Who We Are

Amaro Law Firm is a nationally recognized plaintiff’s trial law firm founded in 2005 and headquartered in the Houston Heights. From our 20,000-square-foot office, our team of attorneys and legal professionals pursue justice for individuals and families affected by wrongful death, catastrophic personal injury, and commercial vehicle accidents. We are committed to excellence, integrity, and delivering results that make a meaningful difference in the lives of our clients.

Key Core Values

• Be Used and Useful to Others
• Ethos before Egos
• Excellence is Our Presence
• Control the Controllables
• Comfort in Discomfort

Our Culture

We foster a results-driven mindset where every team member is empowered to take ownership, solve problems, and contribute to the firm’s success. Operating on the Entrepreneurial Operating System (EOS), we set clear goals, track progress through KPIs and OKRs, and follow structured SOPs to ensure consistency, accountability, and continuous improvement across every department.

The Role

The Medical Coordinator plays a critical part in ensuring clients are promptly connected with appropriate medical providers after signing with the firm. This role determines appropriate treatment needs, identifies providers near the client’s home or work, sends and manages Letters of Protection (LOPs), and serves as the primary liaison between clients, medical providers, and internal staff. Success in this role directly impacts client care, treatment velocity, and case value — and offers strong opportunities for long-term career growth within the firm.

Key Responsibilities

• Determine appropriate medical treatment needs for clients
• Identify and coordinate with medical providers near the client’s home or work
• Send and manage Letters of Protection (LOPs), and save and organize LOPs and confirmations in the client file
• Follow up with providers to ensure appointments are scheduled within 24 hours
• Ensure clients are seen within 24–72 hours of signing with the firm
• Serve as the primary liaison between clients, medical providers, and internal staff
• Maintain accurate, up-to-date client records in the firm’s case management systems
• Enter and update client insurance information
• Generate weekly and bi-weekly reports to track scheduling compliance and treatment velocity
• Assist with scheduling and coordinating provider meetings
• Support onboarding and vetting of new medical providers
• Maintain provider information across internal systems

Key Characteristics

• Punctual and reliable
• Highly self-motivated
• Strong sense of accountability and follow-through
• Collaborative and team-oriented
• Professional demeanor
• Detail-oriented with a commitment to accuracy
• Results-driven with a focus on client care

Required Experience

• Must be bilingual in Spanish
• High school diploma required; some college experience preferred
• 1 year of experience in a legal, medical, or case management environment
• Prior law firm experience preferred
• Proficient in Microsoft Office
• Familiarity with Lead Docket, Filevine, or similar case management software
• Excellent verbal and written communication skills
• Experience working in a fast-paced professional environment
• Highly organized with strong attention to detail
• Strong ability to prioritize, multitask, and meet deadlines
• Demonstrated ability to work independently and make sound decisions

Compensation & Benefits

• Competitive salary
• Comprehensive medical, dental, and vision coverage at no cost to the employee
• 401(k) with employer matching
• Generous paid time off