Medical Clinic CSR I - Front Desk & Scheduling

University of Florida; Gainesville (FL); Sur place; USD 23 000 - 26 000; Plein temps

Résumé du poste

The University of Florida on the Gainesville campus is seeking a Clin Svc Representative I to support the Counseling & Wellness Center. The role emphasizes front-desk tasks, appointment scheduling, HIPAA compliance, and interdepartmental coordination.

Candidates should have strong organizational skills and the ability to interact with diverse stakeholders. This full-time, on-site position requires good communication and a high school diploma.

Qualifications

• High school diploma or equivalent required.
• Experience with medical clinic appointment scheduling preferred.
• Familiarity with medical records systems and UF ISIS is a plus.

Responsabilités

• Customer Service – answers incoming calls from clients, counselors, physicians, attorneys, pharmacies and other health care providers; routes calls to appropriate staff.
• Point of Service Operations – check-in, scheduling, eligibility, HIPAA information, paperwork and fee collection as needed.
• Arranged Care – schedule client appointments and refer scheduling to appropriate providers; obtain patient demographics.
• Integrated Care – review intake docs for emergent concerns and refer to providers as needed.
• Special Projects – perform assigned special projects or duties as required by supervisor.

Connaissances

Appointment scheduling

Medical records systems

UF ISIS system

Microsoft Office

Formation

High school diploma

Outils

UF ISIS

Microsoft Office

Description du poste

The University of Florida on the Gainesville campus is seeking a Clin Svc Representative I to support the Counseling & Wellness Center. The role emphasizes front-desk tasks, appointment scheduling, HIPAA compliance, and interdepartmental coordination.

Candidates should have strong organizational skills and the ability to interact with diverse stakeholders. This full-time, on-site position requires good communication and a high school diploma.