Patient Services Coordinator – Medical Front Desk

UF Health Central Florida; Leesburg (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

UF Health Central Florida is seeking a friendly receptionist to support the daily patient flow under the Site Supervisor. You will handle patient registration, authorizations, scheduling, and co-payment posting, while coordinating with clinical staff to keep the front desk efficient.

The role requires strong customer service, basic English literacy, and at least 2 years of medical front desk experience. High school diploma or GED and post-high school training are preferred.

Qualifications

• Must read, write, speak and understand English.
• Minimum of 2 years Medical Practice Front Desk experience required.
• Customer service oriented with strong communication.

Responsibilities

• Coordinate daily patient flow including registration and authorizations.
• Schedule appointments and post co-payments.
• Answer multiple telephone lines.
• Assist with patient flow under Site Supervisor direction.

Skills

Customer service

English literacy

Medical front desk

Telephone skills

Education

Associates degree preferred

Post high school training

High school diploma/ GED required

Job description

UF Health Central Florida is seeking a friendly receptionist to support the daily patient flow under the Site Supervisor. You will handle patient registration, authorizations, scheduling, and co-payment posting, while coordinating with clinical staff to keep the front desk efficient.

The role requires strong customer service, basic English literacy, and at least 2 years of medical front desk experience. High school diploma or GED and post-high school training are preferred.