Clinical Service Coordinator I - Scheduling and Intake

Inside Higher Ed; Gainesville (FL); On-site; USD 22,386 - 24,796; Full time

Job summary

A higher education institution is seeking a Clinical Service Representative I to assist with patient scheduling, verify insurance, and handle referrals. This full-time role is based in Gainesville, Florida, and offers a salary ranging from $16.25 to $18.00 per hour, depending on experience and education. Candidates should have a high school diploma and skills in customer service and organizational tasks. Applications must be submitted by January 26, 2026.

Responsibilities

• Answer intake/referral phone line and schedule patient appointments.
• Retrieve and distribute fax information and verify referrals via EPIC.
• Assist with generating medical record numbers and verify patient insurance.
• File pending referrals in alpha sequence.

Skills

Customer service experience

Knowledge of phone etiquette

Knowledge of medical terminology

Demonstrated organizational skills

Education

High school diploma or equivalent

Tools

EPIC

Job description

A higher education institution is seeking a Clinical Service Representative I to assist with patient scheduling, verify insurance, and handle referrals. This full-time role is based in Gainesville, Florida, and offers a salary ranging from $16.25 to $18.00 per hour, depending on experience and education. Candidates should have a high school diploma and skills in customer service and organizational tasks. Applications must be submitted by January 26, 2026.