MEDICAL CENTER REPRESENTATIVE

Premier Health; Tipp City (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Hyatt Family Care in Tipp City, OH is seeking a Medical Center Representative to support clerical operations, patient registration, and billing within a busy medical center. You will handle high volumes of sensitive information, maintain HIPAA compliance, and assist with referrals and customer service.

The role requires strong medical terminology knowledge, proficiency in EPIC/EMR systems, and the ability to multitask in a fast-paced environment while collaborating with multiple teams and the

Qualifications

• High school diploma or GED is required.
• 2–3 years of ambulatory health care facility experience preferred.
• Strong knowledge of medical terminology and HIPAA; confidentiality is critical.
• Experience with third party payers; ICD-10 and CPT coding is a plus.
• Computer/keyboarding skills required; EMR experience, EPIC preferred.

Responsibilities

• Handle daily scheduling for patients (20+ per day).
• Register patients and manage billing/collection functions.
• Process referrals and maintain high-quality customer service in the medical center.
• Operate receptionist duties and assist in clerical tasks as assigned.

Skills

Customer service

HIPAA compliance

Medical terminology

Multitasking

Education

High School diploma or GED

Tools

EPIC

Job description

Hyatt Family Care

FT / 80 hours per pay period

Summary

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

Nature and Scope

The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.

Qualifications

1. 1\. High School diploma or GED, required.
2. 2\. Two to three years of experience in an ambulatory health care facility sought.
3. 3\. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.
4. 4\. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.
5. 5\. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, EPIC is preferred.
6. 6\. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential.
7. 7\. Ability to work well with multiple teams and in multiple settings.