MEDICAL CENTER REPRESENTATIVE

Premier Health; Vandalia (OH); In loco; USD 33.000 - 46.000; Tempo pieno

Descrizione del lavoro

System Support in Vandalia, OH seeks a Medical Center Representative to handle clerical, receptionist, billing and patient registration duties in a busy medical center. You will manage daily calls, document messages, and ensure accurate data entry for patient demographics and insurance information.

Ideal candidates have 2–3 years of ambulatory health care experience, knowledge of ICD-9/CPT coding, and strong computer skills; Epic knowledge is a plus in a fast-paced environment.

Competenze

• High School diploma or equivalent required or preferred.
• 2–3 years of ambulatory health care experience preferred.
• Knowledge of Third Party Payers, ICD-9 and CPT Coding, and medical terminology.
• Computer and keyboarding skills essential.
• Ability to work in a fast-paced environment with multitasking.
• Epic knowledge is preferred.

Mansioni

• Manage daily operations: calls, messages, mail, and faxes.
• Register patients and update demographics and insurance data.
• Schedule tests, follow-ups, and referrals.
• Collect co-pays and process payments; handle billing/collections.
• Maintain medical records, inventory, and office supplies.
• Open/close the office and handle routine inquiries.

Conoscenze

Customer service

Data entry

Telephone handling

Organizational skills

Multitasking

Attention to detail

Formazione

High School diploma or equivalent

Strumenti

Epic

Descrizione del lavoro

Summary of PositionThe Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.Nature and ScopeThe Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.Principal Duties and ResponsibilitiesMay include some or all of the following:1. Daily Operations• manages the telephone and documents legible and concise messages• handles routine patient concerns and complaints• answers patient inquires regarding accounts and/or refers patients toaccounts receivable representative• distributes mail and faxes• organizes, retrieves, files, repairs, and purges medical records• maintains inventory of office supplies, forms, and equipment• processes release and record forms• opens and closes office• calculates and verifies charges• handles data entry of payments• balances the day’s batch of payments• monitors the reschedule queue2. Processing the arrival and exit of patients • welcomes patients • enters and updates patient demographic and insurance information into the computer. • schedules tests, follow-up, and referral appointments • collects all co-pays and deductibles, addresses past due balances and payment plans3. Implements the behavioral standards for PHN/PHS, including the Customer Service and Teamwork Standards.4. Responsible for other duties as assigned.High School diploma or equivalent certificate2. Two to three years of experience in anambulatory health care facility preferred.3. Knowledgeable of Third Party Payers, ICD-9 and CPT Coding, and medical terminology4. Computer and Keyboarding skills5. Ability to work in a fast-paced environment, prioritize and perform multiple tasks6. Epic knowledge is preferred