MEDICAL CENTER REPRESENTATIVE

Premier Health; Centerville (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Premier Health is seeking a Medical Center Representative for Lifestages Centers for Women. The role covers clerical, receptionist, billing, referrals, patient registration and customer service within the medical center’s business office, handling high volumes of sensitive information daily.

The position requires a high school diploma or GED, 2–3 years in ambulatory health care, knowledge of medical terminology and HIPAA, plus EMR experience (Epic preferred) and ICD-10/CPT familiarity.

Qualifications

• Knowledge of medical terminology and HIPAA required.
• Experience with billing/registration and third-party payers a plus.
• EMR experience (Epic preferred) and ICD-10/CPT knowledge are advantageous.
• Strong multitasking and ability to work with multiple teams in a fast-paced setting.

Responsibilities

• Handle clerical, receptionist, billing, referrals, patient registration and customer service for the medical center operations.
• Manage daily scheduling, incoming calls and patient flow for 20+ patients daily.
• Process billing/collection tasks and maintain confidentiality of sensitive information.
• Perform duties as assigned by Practice Manager.

Skills

Medical terminology

HIPAA compliance

Billing/registration

Multitasking

EMR experience

ICD-10 knowledge

Telephone etiquette

Education

High School diploma or GED

Tools

Epic EMR

Job description

Lifestages Centers for WomenFT/ DAYS/ 80 hours per paySummaryThe Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.Nature and ScopeThe Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.Qualifications1. High School diploma or GED, required.2. Two to three years of experience in an ambulatory health care facility sought.3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential7. Ability to work well with multiple teams and in multiple settings