MEDICAL CENTER REPRESENTATIVE

System Support; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent medical center in Dayton, Ohio is seeking a Medical Center Representative. This role involves clerical and reception duties, including patient check in/out, managing schedules, and handling sensitive information. Ideal candidates have a high school diploma, experience in a healthcare environment, and strong customer service skills. Join a fast-paced team dedicated to quality care.

Qualifications

• Two to three years of experience in an ambulatory health care environment preferred.
• Knowledge of third party payers, ICD-10 and CPT coding preferred.
• Strong understanding of computer programs required.

Responsibilities

• Responsible for general clerical and reception tasks.
• Handles patient check in and/or check out.
• Manages daily scheduling and incoming calls.

Skills

Customer service skills

Communication skills

Ability to multitask

Education

High School diploma or equivalent

Job description

Premier Acute Care Surgery - Apple Street

FT/ DAYS/ 80 hours per pay

Summary of Position

The Medical Center Representative is responsible for general clerical, reception, patient check in and/or check out, referrals, patient registration, and customer service, for the operation of the physician office. The MCR handles a high volume of sensitive medical, financial, and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, patient check in and/or check out, billing/collection functions, and other duties as assigned.

Nature and Scope

The Medical Center Representative is responsible for the daily operations of the clerical components of the physician office. The MCR will accurately and efficiently process the arrival and exit of patients. The MCR is under the direct supervision of the Practice Manager.

Qualifications

1. High School diploma or equivalent certificate required.

2. Two to three years of experience in an ambulatory health care environment preferred.

3. Knowledge of third party payers, ICD-10 and CPT coding, and medical terminology preferred.

4. Strong understanding of computer programs and utilization.

5. Exemplary customer service and communication skills.

6. Ability to work in a fast-paced environment, and prioritize and perform multiple tasks.