MEDICAL CENTER REPRESENTATIVE

Premier Health Partners; Troy (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

The Medical Center Representative at Premier Cardiovascular Institute: Troy performs general clerical, receptionist, billing, referrals, patient registration, and high-volume customer service for the medical center’s business office. He/she handles scheduling, calls, and敏ensitive information daily, ensuring accurate processing and privacy compliance.

This full-time role at the Troy facility emphasizes teamwork, efficiency, and adherence to HIPAA guidelines, with Epic EMR experience preferred to

Qualifications

• High School diploma or GED required.
• 2–3 years of experience in ambulatory health care preferred.
• Strong knowledge of medical terminology and HIPAA compliance essential.

Responsibilities

• Handle clerical, receptionist, and billing tasks for the medical center.
• Process patient registration and referrals; manage billing/collection functions.
• Respond to daily patient inquiries and manage incoming calls in a timely manner.
• Support scheduling and coordination of care with multiple teams.
• Maintain confidentiality and accuracy with sensitive medical and financial information.

Skills

HIPAA compliance

Customer service

Medical terminology

Multitasking

Education

High School diploma or GED

Tools

Epic EMR

Job description

Summary Of Position

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration, customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial, and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

Premier Cardiovascular Institute: Troy

FT/ DAYS/ 80 hours per pay

Summary Of Position

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration, customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial, and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

Nature and Scope

The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Manager.

Qualifications

Qualifications - External

• High School diploma or GED, required.
• Two to three years of experience in an ambulatory health care facility sought.
• Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.
• Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.
• Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.
• The ability to prioritize and perform multiple tasks in a fast-paced environment is essential
• Ability to work well with multiple teams and in multiple settings