MEDICAL CENTER REPRESENTATIVE

Premier Health Partners; Kettering (OH); On-site; USD 22,000 - 29,000; Full time

Job summary

Premier Health Partners is seeking a Medical Center Representative to manage clerical tasks, registrations, referrals and billing in a busy medical center environment.

The role involves handling sensitive information, scheduling, calls and multi-department coordination to ensure smooth operations and excellent patient service.

Qualifications

• High school diploma or GED required.
• 2–3 years in an ambulatory health care facility.
• Strong knowledge of medical terminology; HIPAA compliance.
• Knowledge of third party payers, ICD-9/10 and CPT coding is a plus.
• Computer and keyboarding skills; EMR experience; Epic preferred.
• Ability to multitask in a fast-paced environment.
• Ability to work well with multiple teams.

Responsibilities

• Perform general clerical, receptionist, billing, referrals, patient registration and customer service for the business office.
• Handle daily scheduling, incoming calls, patient registrations and billing/collection functions.
• Maintain confidentiality of sensitive medical and financial information.
• Support daily operations of the center under supervision.

Skills

HIPAA knowledge

Medical terminology

Customer service

Multi-tasking

Teamwork

Scheduling

Education

High School diploma or GED

2–3 years in ambulatory health care facility

Tools

Electronic Medical Records

Epic

Computer & Keyboarding

Job description

Summary

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

South Dayton Family Physicians

FT / 80 hours per pay period

Summary

The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.

Nature and Scope

The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.

Qualifications

• High School diploma or GED, required.
• Two to three years of experience in an ambulatory health care facility sought.
• Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.
• Knowledgeable of Third Party Payers, ICD-9/ 10 and CPT Coding is a plus.
• Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred.
• The ability to prioritize and perform multiple tasks in a fast-paced environment is essential
• Ability to work well with multiple teams and in multiple settings