Medical Call Center Scheduler — Fast-Paced, Impactful

Hera Health; Las Vegas, Northern (NV, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Full benefit package

Job summary

Hera Health in Las Vegas is seeking a Call Center Scheduler to manage heavy inbound calls, schedule appointments, and support patient communications. The role emphasizes accuracy, patient care, and efficient routing within a fast-paced medical environment.

Ideal candidates have strong communication skills, multitasking ability, and experience in a medical call center. Competitive compensation and full benefits are offered as part of our team-oriented culture.

Qualifications

• Strong communication and multitasking abilities.
• Experience in a medical call center is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle heavy inbound call volume.
• Schedule, reschedule, and cancel patient appointments.
• Assist with patient concerns related to referrals, medications, and results, delegating appropriately.
• Document all calls accurately.
• Support clinic operations by ensuring patients are routed correctly.

Skills

Heavy inbound call handling

Appointment scheduling

Multitasking

Education

Experience in medical call center

Tools

Medical office software

Job description

Hera Health in Las Vegas is seeking a Call Center Scheduler to manage heavy inbound calls, schedule appointments, and support patient communications. The role emphasizes accuracy, patient care, and efficient routing within a fast-paced medical environment.

Ideal candidates have strong communication skills, multitasking ability, and experience in a medical call center. Competitive compensation and full benefits are offered as part of our team-oriented culture.