Call Center Scheduler - OB/GYN

Hera Health; Las Vegas, Northern (NV, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Full benefit package

Job summary

Hera Health in Las Vegas is seeking a Call Center Scheduler to manage heavy inbound calls, schedule appointments, and support patient communications. The role emphasizes accuracy, patient care, and efficient routing within a fast-paced medical environment.

Ideal candidates have strong communication skills, multitasking ability, and experience in a medical call center. Competitive compensation and full benefits are offered as part of our team-oriented culture.

Qualifications

• Strong communication and multitasking abilities.
• Experience in a medical call center is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle heavy inbound call volume.
• Schedule, reschedule, and cancel patient appointments.
• Assist with patient concerns related to referrals, medications, and results, delegating appropriately.
• Document all calls accurately.
• Support clinic operations by ensuring patients are routed correctly.

Skills

Heavy inbound call handling

Appointment scheduling

Multitasking

Education

Experience in medical call center

Tools

Medical office software

Job description

Job Title: Call Center Scheduler

Location: Las Vegas, NV

Job Type: Full-Time

At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies.

My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community.

We are seeking a Call Center Scheduler for heavy phone traffic.

Call Center Scheduler – Heavy Phones

Responsibilities:

• Handleheavy inbound call volume
• Schedule, reschedule, and cancel patient appointments
• Assist with patient concerns related toreferrals, medications, and results, delegating appropriately
• Document all calls accurately
• Support clinic operations by ensuring patients are routed correctly

Requirements:

• Strong communication and multitasking
• Experience in a medical call center preferred
• Ability to work in a fast‑paced environment
• Medical office experience preferred

We Offer:

• Competitive compensation and a full benefit package.