Medical Billing Team Lead — Revenue Cycle Expert

Roswell Park Cancer Institute; Washington; On-site; USD 57,000 - 69,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center seeks a Supervising Medical Billing Clerk to lead a dedicated team in the revenue cycle. You will supervise, coach, and train billing professionals while ensuring accurate claims submission and timely follow-up, partnering with patients, insurers, and internal teams to resolve complex issues.

This role combines operational leadership with process improvement, forecasting workload, and maintaining productive staffing coverage.

Qualifications

• Associate degree and the equivalent of one year of full-time experience in medical billing and follow-up procedures; or
• High School diploma and the equivalent of three years of full-time experience in medical billing and follow-up procedures or related field.
• Knowledge of insurance billing requirements, reimbursement processes, and third-party payer guidelines.
• Leadership or supervisory experience with a focus on coaching and team development.

Responsibilities

• Supervise, train, and support a team of medical billing professionals.
• Monitor billing activity, account accuracy, and staff productivity to ensure timely claim submission and follow-up.
• Serve as a resource for complex billing questions, account discrepancies, and reimbursement issues.
• Work with patients, insurance carriers, auditors, and internal teams to resolve billing concerns.
• Review production reports, identify issues, and implement solutions to minimize billing delays.
• Monitor open accounts and outstanding balances, ensuring timely resolution.
• Recommend and support process improvements that enhance efficiency and accuracy.
• Assist with staffing coverage and maintain a hands-on understanding of billing workflows.

Skills

Medical billing

Team leadership

Revenue cycle

Healthcare finance

Staff training

Communication

Education

Associate degree or equivalent

High School diploma + experience

Job description

Roswell Park Comprehensive Cancer Center seeks a Supervising Medical Billing Clerk to lead a dedicated team in the revenue cycle. You will supervise, coach, and train billing professionals while ensuring accurate claims submission and timely follow-up, partnering with patients, insurers, and internal teams to resolve complex issues.

This role combines operational leadership with process improvement, forecasting workload, and maintaining productive staffing coverage.