Supervising Medical Billing Clerk [RP-N]

Roswell Park Cancer Institute; Washington; Sur place; USD 57 000 - 69 000; Plein temps

Résumé du poste

Roswell Park Comprehensive Cancer Center seeks a Supervising Medical Billing Clerk to lead a dedicated team in the revenue cycle. You will supervise, coach, and train billing professionals while ensuring accurate claims submission and timely follow-up, partnering with patients, insurers, and internal teams to resolve complex issues.

This role combines operational leadership with process improvement, forecasting workload, and maintaining productive staffing coverage.

Qualifications

• Associate degree and the equivalent of one year of full-time experience in medical billing and follow-up procedures; or
• High School diploma and the equivalent of three years of full-time experience in medical billing and follow-up procedures or related field.
• Knowledge of insurance billing requirements, reimbursement processes, and third-party payer guidelines.
• Leadership or supervisory experience with a focus on coaching and team development.

Responsabilités

• Supervise, train, and support a team of medical billing professionals.
• Monitor billing activity, account accuracy, and staff productivity to ensure timely claim submission and follow-up.
• Serve as a resource for complex billing questions, account discrepancies, and reimbursement issues.
• Work with patients, insurance carriers, auditors, and internal teams to resolve billing concerns.
• Review production reports, identify issues, and implement solutions to minimize billing delays.
• Monitor open accounts and outstanding balances, ensuring timely resolution.
• Recommend and support process improvements that enhance efficiency and accuracy.
• Assist with staffing coverage and maintain a hands-on understanding of billing workflows.

Connaissances

Medical billing

Team leadership

Revenue cycle

Healthcare finance

Staff training

Communication

Formation

Associate degree or equivalent

High School diploma + experience

Description du poste

Title: Supervising Medical Billing Clerk [RP-N] Job Type: Regular Company: Roswell Park Comprehensive Cancer Center Department: Patient Accounts Time Type: Full time Weekly Hours: 37.5 FTE: 0.9375 Shift: First Shift (United States of America)

Summary

About the Role

As a Supervising Medical Billing Clerk, you'll lead a team responsible for ensuring accurate and timely medical billing while supporting the financial operations that help deliver outstanding patient care. This role combines team leadership, problem-solving, and revenue cycle expertise to ensure billing processes run smoothly and efficiently.

If you enjoy coaching others, improving processes, and tackling complex billing challenges, this could be the right opportunity for you.

The starting annual salary for this position is $55,817 and this can include a full comprehensive benefits package. This will also include an additional geographic differential of $4.09/hr.

What You'll Do

• Supervise, train, and support a team of medical billing professionals.
• Monitor billing activity, account accuracy, and staff productivity to ensure timely claim submission and follow-up.
• Serve as a resource for complex billing questions, account discrepancies, and reimbursement issues.
• Work with patients, insurance carriers, auditors, and internal teams to resolve billing concerns.
• Review production reports, identify issues, and implement solutions to minimize billing delays.
• Monitor open accounts and outstanding balances, ensuring timely resolution.
• Recommend and support process improvements that enhance efficiency and accuracy.
• Assist with staffing coverage and maintain a hands-on understanding of billing workflows.

What You'll Bring

• Experience in medical billing, patient accounts, revenue cycle, or healthcare finance.
• Knowledge of insurance billing requirements, reimbursement processes, and third-party payer guidelines.
• Leadership or supervisory experience with a focus on coaching and team development.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and customer service abilities.
• Experience working with billing systems, reports, and healthcare data.
• A commitment to accuracy, accountability, and continuous improvement.

Who Will Be Successful in This Role

You may be a great fit if you:

• Enjoy leading and developing others.
• Can balance day-to-day operations with long-term process improvement.
• Thrive when solving complex billing and reimbursement challenges.
• Have a strong eye for detail and a commitment to quality.
• Build positive relationships with staff, patients, and external partners.

Why You'll Love Working Here

At Roswell Park Comprehensive Cancer Center, every role contributes to advancing cancer care, research, and innovation. You'll be part of a mission-driven organization where your leadership helps support the financial processes that allow patient care and research to thrive.

We offer

• Meaningful work that supports patients and the fight against cancer.
• A collaborative environment that values leadership, teamwork, and professional growth.
• Comprehensive health, dental, vision, and retirement benefits.
• Opportunities to develop your career within a nationally recognized cancer center.

Join a team where your leadership and billing expertise help ensure a seamless experience for patients while supporting the mission of a world-class cancer center.

Qualifications

Required Education and Experience

• 1. Associate's degree and the equivalent of one (1) year of full-time experience in medical billing and follow-up procedures or a related field; or
• 2. High School diploma or High School Equivalency diploma and the equivalent of three (3) years of full-time experience in medical billing and follow-up procedures or related field.

NOTE

Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) is committed to equal employment opportunity. We do not discriminate against employees, applicants, or job seekers on the basis of any characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, performance, and business needs. We are committed to maintaining a fair, respectful workplace where employees are valued for their contributions and supported in advancing our mission.

Reasonable Accommodation Request

RPCIC is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, employment process, or to perform your job, please contact [e-mail] and provide information about your request and preferred contact method.

Our Core Values

RPCIC is committed to fostering an environ